This is my personal experience with Anu Builders, to begin with, we approached them only because of flexibility they would provide to each customers. But once committed to our flat we should expect any commitment, co operation , truth and respect from them. The site supervisor would behave very rude to customers, they would not listen to your requirement, they would argue for their design and expenditure. For each and every requirement, you should talk to them more than 10 times. Even at the end, it may happen or it may not happen. There is not commitment in the work they do, for us, every paisa is counted, for them it just metal of others. That’s it. They would not consider your words.
They would behave very rudely and harshly. If we make a call for any clarification, they would not pick the call, they would not clarify our doubts, adding to it, they would communicate , they are not offering service to us. Anu Builders owner, would tell to public that he is rendering service to society , but his staff would talk vice versa. Annoyed, who is correct here, staff or management. They should show at least minimum courtesy to customers. For every human’s a house/flat is a palace of his own, where they are going to live for many years and cherish their life , but for them it just material.
They should understand, they are not giving free flats, and THEY Should realize we are paying for each and every block brick and part & particle of sand. Where pay includes the diesel or petrol charges of their back up Benz standing in their portico. No respect to people and their expectations. They would treat you as you are getting all these at free of cost. Last but not least, they would not believe you, even if you paid 99% of the total cost of flat. They would insult customers with their crude words.
I would never recommend ANU Builders to any only of family members or friends. I have written this on my personal BAD experience I had with ANU Builders.
Pros : Marketing Skills of Anu Builders and Very effective communication to convince customers
Cons : Very poor co ordination of supervisor, office staff. No ethics handled to treat the customers
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