Casagrand Builder Private Limited

Its excellent price to buy all economical based people who willing to buy reasonable rate in our ECR road. Don't miss this.

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I have purchased a villa in our Casagrand Thalambur. I have stuck with some internal issues with internal teams. Through the help of icare and delight they resolved my problem withdedication.

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All over experience was good When comes to cancellation struggle a lot. But while approaching delight team. Went smooth with full refund. Thanks for the team..:.

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As I'm one of the resident writing this review for promt service in my villa. We faced a long term issue with our villa and mailed to icare they followed well and allocated person was good and dedicated in the work.

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The customer service team had worked with prompt action with technicians and skilled persons allocated for my flat and service also was good.

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We booked a 3bhk and we visited the site and realised that there was a deviation in the construction. They did not realise until we pointed it out. Secondly they came back after 3 months and said that it was printing mistake in the brochure. They said they would handover the apartment in 2019 June max by august.. but it’s 2021 July and they still haven’t handed over the apartment.. we cancelled and booked an apartment opposite to mayajaal.. I see the site everyday and I hardly see any movement in the construction.. also refund took about 11 months.. pathetic customer service and they don’t do what they promised.. plus their hidden charges are high.. we can get much better apartments for that price..

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Worst experience with Casagrand, have never seen such an organization where no one wants to take the responsibility

I was informed that I have to pay 1Lakh right away to block and incase if I cancel then will get 100% refund within 30days. But have been following up with them for months and haven't got even a single response.

80017 80017 tried dialing for hours and sent follow-ups emails to icare@casagrand.co.in still no response.

Please make sure someone is picking the call on 80017 80017. am on queue for more than an hour but no one to pick

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I booked an apartment in 2016, which was promised to be delivered by 2019 but still it's not delivered. House is not even close to delivery and no one cares to respond on the completion date. They absolutely have no value for customers and never keep up thier promise. Buying a house from casa grand is equal to buying torture, just forget your peace of mind.

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Hopeless and unprofessional CRM team

Useless I care (customer care)

Painful, stressed, harassing experience

False commitment at all stage of payment collection

They are good only till they collect money

No response on queries regarding completion and handing over

They will make life miserable after they get the payment

Suicide is better option than investing in Casa Grand

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What's Promised at the time of Booking-

Possession promised on March 2022

Interiors promised - Complete modular kitchen, Complete wardrobe on two bedrooms, a TV Unit. I have to pay 50K for the corpus fund beyond the MRP of the product because they offered me the Interior offer.

What's in the Agreement draft -

Possession date - May 2023+ 3 months grace period

Interiors promised not honored in the agreement, and it's not updated in the CRM system also.

But I have to pay a 50K corpus fund beyond the Product selling price and it's updated in Casagrand CRM system pakka as per the promise made at the time of sale.

Casagrand completely dishonored my purchase decision, the time & effort taken to research the location, property details, pricing, back & forth lengthy discussions with the sales team, planning, soft loan arrangements, everything goes into the vein.

12 month waiting period suddenly changed to 29 months waiting period without even a single word from the builder. If you calculate the Rent & EMI for those 17 months roughly it cost me 8.5 Lacs extra

Beware of Casa Grande's fake promises, fake possession date & fake offers.

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This is a worst experience with the staff and I bought the apartment in casagrand Asta H404 in 2019 . They agreed me to handover on August however they did on 2021 January . We are there without metro water supply and the worst quality building structure and I have attached the photo for the reference. You will be shocked to see the quality of the building . I have sent mail to them and we will get response but there will be no action on the issue . Just see the photos I have attached .

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Probably the worst decisions I've ever taken in my life. Opting to buy a flat from Casagrand. By far the worst customer service, by far the worst in ever aspects from the consumer point of view. We have paid the down payment for the flat booking on April 2019. Initially we were told that project is yet to get completed by Dec 2019. That's the only reason why we have opted for this particular project. But later only we came to know that it was a fake handover date. From the very beginning, we were looted. Their sales manager Shi has taken 50, 000 rupees from us as an advance for doing interior design for the flat (Under the table stuffs). Since I am from the corporate background I have asked for an acknowledgement from his official email id for the same. He got caught red handed by Casagrand for taking money from so many customers who have bought the flat through him. The money got refunded back to our account, but he was their employees and he was their face. Ever since then our account has been to transferred to multiple Customer Relationship Managers. They're as useless as ueue in Queue. They're not equipped with any sufficient or answers for our queries. Let's come to the point. It was told that the project handover is 2019 December. And the covid lockdown was imposed in March 2020. Why the project wasn't completed before March 2020 (3months)?. If you cite water scarcity as a reason, I won't believe because the project work wasn't stopped in 2019 when the entire city was having water scarcity issue. Even after resumption of project in 2020 September, why the flats are not handed over till 2021 April (8 months) ? Even If we remove the months of April, May, June, July & August 2020. You have delayed the handover by 11 months. And we have to pay the EMI for the flat which isn't even registered on our name. I would like to stress upon one thing. Never ever trust these liars. They will be after you till the time you pay them your hard earned money. Once you paid , you have to followup with them for every goddamn thing. If Google has an option to give negative rating. I would've given them a very nice negative rating. DONT BUY FLATS FROM THESE LIARS.

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I booked a house in Sep 2017 and I was informedthat I would be occupying it by Oct 2019 however still the construction is going on and it will again extend for fewer months for the construction to get completed. For reference please visit the site( Casagrand Supremus at Thalambur). Never trust Casagrand in your life and don't make mess in your investment. If you book a house now only your grand daughter can occupy for possession. The quality of construction is also not upto the mark. My sincere advice is never ever go with Casagrand.

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This is my humble request to any new buyer of casagrand to visit its Royce project at Bangalore and ask any resident there. He will only tell you the real picture of his worst sufferings. Casagrand is no doubt best in sales but worst in project quality and implementation. Only false promises are made by them. Even after 9 months of handover, several major jobs are still incomplete.

1 No cauvery water connection done till date despite assurance

1. No solar power installation despite assurance.

3 Some work of boundary wall (plaster and painting) , left over portion of outside incomplete drains, main gate structure etc are still left unfinished giving ugly look of society.

1. Only 6 months maintenance period after so called handover, whereas several flats are still unoccupied.

5 No fire fighting arrangements there .

1. CCTV is symbolic only at few places and not inside blocks anywhere. So, it is of no use.

7.Electrical system is faulty in some areas. Some residents are suffering due to frequent tripping.

1. Foul smell coming in several flats due to poor plumbing system.

2. Cracks developed in some flats.

10 Most of the amenities are of substandard quality.

Above pending assured jobs can be done easily, if casagrand takes proper initiative to safeguard its brand value but they are interested to finish only petty nature of jobs and most important job of cauvery water connection will remain incomplete. Therefore, please think hundred times before wasting your hard earned money in casagrand property. Best of luck.

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Hi. I never ever had a such a worst customer care service.

Casa grand, until booking they are very answerable after that they are really showing their face. No one picking the call and no reply for any email for updates. we are keep calling them only, no one will answer. No word to express. VVVVVV B A D.

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This is one of the cheater builder. They promise big and deliver a low standard apartment.

Do not believe on sales representative and their promises, later they don’t deliver what they promised.

There Bangalore CRM team is one of the worst teams I have ever dealt with.

If you really want to get the real and true review please get in touch with their existing Royce customers. No one is happy with construction quality and complaint resolution. They have deviated from actual floor plan also. Word of caution: THINK BEFORE YOU INVEST YOUR SAVINGS. YOU WILL BE DISAPPOINTED AND ANGRY LIKE I AM RIGHT NOW. Nobody advised me, but I am advising you from my experience.

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I have booked an apartment in Utopia. From the beginning of the booking, I have an issue with the Casagrand CRM. They have never stick to the commitment. Always requesting the payment without completing the work. Pathetic service. Not recommending for buyers. Please look for a good construction company. Even if you take the concern to the management team no response.

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CASGRAND BUILDER - ATHEN PROPERTY FLAT NO:K-406 IS VERY WORST BUILDER IN CHENNAI. WE BOOKED A FLAT ON MARCH 28TH 2021, THEY APPROACH VERY WELL IN MAIL AND COLLECT THE ADVANCE PAYMENT FROM THE CLIENT IMMEDIATELY, BUT WHILE WE ASK TO REFUND THE AMOUNT - THEY NEVER RESPOND TO OUR CALLS OR MAILS. MR. KISHORE A VERY WORST FELLOW, WHO NEVER RESPOND OR DONT KNOW HOW TO RESPECT THE CLIENTS.

WE GIVEN THE CANCELLATION MAIL ALSO ON APRIL 10TH 2021, BUT FROM THAT THEY NO ONE IS RESPONDING TO OUR CALLS, SINCE WE HAD PAID - 1 LAKH AS A TOKEN ADVANCE TO THEM.

SINCE WE HAD ISSUES WE UNABLE TO PURCHASE THE FLAT. SO WE CANCELLED OUR PLAN.

ATHEN PROPERTY FLAT NO:K-406 - WE BOOKED THIS AS PER THEIR DISCUSSION.

GUYS PLEASE DONT DO ANY TOKEN ADVANCE SINCE THEY CHEAT A LOT.

BALAJI. S

9498045997

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My son purchased a flat in MIRO.

Promised delivery was October-2019.But still not handed over the flat.

I have visited his flat sometime in January-2021.Really shocked to see the quality of construction.Dampness in walls, cracked walls, drainage blocks, poor quality fittings, stained closets, leaking pipes, poor flow of water, cracked tiles etc.were noticed in a new flat.

The CRM promised that the deficiencies will be attended shortly.Though more than three months passed condition is same.The so-called CRMs at site are not responsive.I Willnot recommendCasagrand to anyone.Before investing money, visit this site, take the views of the owners who are already occupied and then you decide.(Little strain to site will save you from disappointment).Most probably you will not purchase.Please think twice before investing in CASAGRAND.

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I had bought an property from Casagrand, and the experience had been very bad for me. The CRM team is the worst I have encountered in my experience. They will delay the project, mess up the registration of the property, and will make you compromise on everything. It seems the aim of the CRM team is to irritate, frustrate, and stress the customers. Never Never buy from Casagrand, no matter what.

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