Lodha Palava City, Dombivli, Thane

By Lodha Group, Thane

Lodha' palava is an idiotic project. Here are the reasons:

1. approx 40mins from the nearest station i.e Dombivali

2. No power back-up for lifts, if there is no power get ready for stairs(trust there is no 24X7 supply)

3. Not worth an investment, there are many other projects coming up in vicinity with reliable builders.

Below is a pic of saturday night at Palava.

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In 2010 I booked a 2BHK flat in Casa Bella Gold. I was told that possession will get till the end of 2012, but till date possession is getting.

So I moved in Casa Bella Gold by renting till I get possession on Nov-14 as stated by my RM Chirag Chavda.

After coming here I found out many faults in their units, for eg. Door bell line is not installed while construction, door lock system is of very low quality, car parking is on the main road, no parking space for bikes too, irresponsible security and many issues.

After complaining to Palava management they are taking no responsibility, and are arguing with owners and security are also arguing.

Living here is like living in hell.

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Hi,

I'm currently based in USA and booked a flat, close to my home in India. The customer relationship manager assigned for the booking was a completely useless moron. They do not know a single word for relationship management. The relationship manager Santosh Shetty was a disgusting guy who would not answer any phone calls and we never got any replies to emails. The power of attorney format was shared with us after the deadline and they charged us with interest for the delay mentioning it was our fault. When you try reaching out asking for manager information for escalation there are no replies. The only mails received are when they expect you to pay amount or else there are no emails or contact. I'm stuck here with this guy and somehow or the other I'm trying to get the process over with. I would suggest anyone planning to buy a house do not accept this guy as your relationship manager. Ask for some one else but not SANTOSH SHETTY.

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I have booked a flat in Casa Bella Gold project, Palava City, Nilje Village, Dombivali. The expectations set by sales at the time of purchase were very much realistic and achievable. However the flat they delivered after construction was no where close to it.

By looking at the quality I want to say few points

• Basic facilities were missing like Mail box

• pathetic customer care - Relationship manager(Dilkhush Bharucha)

• Weak facility management team

Basis this I would like to pledge a request not to buy house in his future project

• Casa Rio

• Casa Rio Gold

• Casa Paseo

• Lodha Belmondo(Pune)

Please spread the word and stop others from getting fooled like me.

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I booked an Optima Flat( 11/2 BHK) with Lodha  builder and since I booked couple of my friends and relatives booked their flat with me. I wanted to pay them after visiting and seeing the progress of construction. I was told that it will be a safety issue for us to visit site hence they don't allow any of their customers to visit the site. In spite of this reservation at back of mind I wanted to pay them, but they informed me that my allotment is cancelled.

I had paid the booking amount and had paid first few instalments and also stamp duty & registration charges to the government. I had told them that I am an ex servicemen and they need to treat us with respect and dignity, their staff were thorough unprofessional and had no remorse for the way they dealt with me. I feel very sorry for my friends and relatives who blindly followed me on the project.

I asked them hard questions like you penalize your customer for payment delays and what if you delay the possession( All Casa projects in Dombivali are delayed) I would like to know how come actors like Amitabh Bachchan advertise for this builder when so many Mumbaikars are having problem with this builder, was surprised to see so many complaints on the net. Maj. P Kapade (Retd).

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Like many I have too booked the flat in Lodha - The Rise - Lake shore green's. I too faced many trouble since booking till registration. I found that there RM's are not well informed on the project update also there Sales manager never connected with me nor answered my call post sales done one first day of lunch.

I have a list of issues with Lodha and there emp/staff as on the date, this review is written on. Looking at this review and post we all are suffering from similar things and issues. Let be connected and discuss about the ongoing issues in this review and show Lodha that we are one and united and he can't cheat us anymore.

Regards,

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Maine Palava the Rise mein booking kiya tha. RM Sradha ne jo charges likhke diye the woh sab galat nikle. Abhi doosra RM bolti hai ki charges zyada hai. Shradha Shetty sorry bolne ke liye bhi tayyar nahi hai.

Aise bade bade B-school ke students chor hai Lodha mein. Savadhan rehna, booking karne ke pehle bahut meethi meethi baatein bolte hain, phir dhoka dete hain. Sabse badi chor hai yeh RM Shradha Shetty.

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I have recently booked a flat in Dombivili with Lodha group without iod and commencement Certificate in place they are dishing out demand letters for registration of sale agreement. Further they have also given a demand of first construction linked payment without any government approvals in place. Even after repeated communications requesting them for sale agreement Lodha group says that same is confidential and cannot be shared. Please advice what to do. If any 1 out there is suffering like me please contact me on 97572xxxxx

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I have recently paid first two installments around 10L for booking a flat in Dombivali project. Lodha have requested me to start pay the registration and agreement fee since 20% of consideration amount has been paid. For which I requested them to email the draft copy of agreement. They claimed that it was a confidential document and could not be send via email. So I asked them for someone to hand carry the same.

Which they refused and asked me to visit their Mumbai Head office to read it and sign a declaration statement. I do not stay in India for long time and not resident of Mumbai. Why would a legal document that I am one of the party to sign become a confidential document? Do you guys have the same issue. Is the developer true in claiming that?

Please share what course of action should be taken by me? I do not think the ethics and principles of the developer are right here.

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I had booked a 1 bhk flat at Casa Bella Gold, Dombivali in March 2011. As per the agreement, Lodha promised us the possession of the flat in Sept 2013 but in August somewhere they sent us the Postponement letter stating due to some reasons possession of the same will be given in Sept 2014.

Now we have paid almost 95% of the flat cost through Bank to Lodha and paying interest since last 3 years. Recently when we visited the site, we found only slab works are under process and according to my knowledge it'll take more 1 & half year minimum to give us the possession.

If they cant give us the possession on given time then why the hell is they putting a burden of bank interests on us. We have not even got a chance to see the flat. Every time they said that work is in progress you can not see the flat. The project is almost 6 months delayed.

If the customer for any reasons fails to pay slab installment even one day before due date, Lodha directly charges 18% pa to us and now they have delayed almost 6 months and no penalty to them as they have already safeguard themselves in agreement by taking 1 to 2 years of extension without any penalty.

New thing they are charging is civic governance charges Rs 51000 /- and 32000/- for the township development charges. Why should we suffer paying such high amount, they are the one's who is developing the township they should bare the cost?

Why we should pay other then society charges? Pls suggest what we should do on civic governance charges.

In short, we can call them NAAM BADE AUR DARSHAN KHOTE, so pls request you to think twice before booking flat in Lodha. They are not trustworthy.

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Boldly stated call free no.02266429988 on Lodhas, Palava city website is not free, then why is that displayed FREE on the top of the website?

This gives an eyebrow raising impression to the customers investing in highly hyped Palava project.

I called on that number thinking its free, speaking with the customer support representative, asking briefly about the Palava project only to get a message later that 20 Rs has been deducted from my balance.

I was disappointed. I mean, if you say nothing is free than atleast don't lie to the customers stating that its a free number.

Amitabh may be your brand ambassador but customers are your bread and butter.

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BE WARNED - DO NOT BUY A FLAT IN LODHA PALAVA or ANY OF THEIR OTHER PROJECTS! THEY ARE SUCH AN UNSCRUPULOUS BUILDER THAT YOUR WOES WILL CONTINUE EVEN AFTER THE SOCIETY IS FORMED - THEY WILL CONTINUE TO DEMAND ADDITIONAL PAYMENT UNDER VARIOUS CHARGES ETC

never every make the mistake that we did to buy any lodha brand flat! you will live to regret it until you manage to sell it off .

They will try to fleece you and fleece you further and further . you also land up paying A SOCIAL CIVIC GOVERNANCE CHARGE OF RS. 80, 190/- VALID FOR 5 YEARS AND WHICH NO ONE IS VERY CLEAR WHAT IS IT ABOUT GIVEN WE ARE ALREADY PAYING THE COMMON AREA MAINTENANCE CHARGE

when taking the possession of the flat - we paid a lumpsum amount for the Common Area Maintainance(CAM) which was to be valid for 2 years(which was as per the agreement - the amount worked out at approx 2500/- per month for a total of 24 months I.E FROM MARCH 2015 TO MARCH 2017

Firstly though I managed to get possession in March 2015 - they still inputed in their system my possession date as Jan 2015 hence sent me a demand letter for additional CAM starting from the period of Jan 2017 - lot of followup with sending them my possession letter was of NO use . I highlighted that I would be paying the CAM only for the period of April 2017 and made the payment for the period of April to June 2017 at the rate of approx 3000/- per month which again was reasonable as the CAM is only the maintanance FOR OUTSIDE YOUR BUILDING AND YOU PAY THE SOCIETY SEPERATELY FOR THE MAINTENANCE OF YOUR OWN BUILDING/ SOCIETY.

NOW I HAVE RECEIVED A DEMAND FROM LODHA BUILDERS FOR ADDITIONAL CAM OF 15000/- FOR THE PERIOD OF JULY TO AUGUST 2017 WHICH OUR SOCIETY IS TRYING TO FORCE RESIDENTS TO PAY - THE SOCIETY IS TRYING TO JUSTIFY THAT THE AGREEMENT ALWAYS STATED THE CAM CHARGES ARE PROVISIONAL AND NOT FINAL HENCE BUILDER CAN DEMAND ADDITIONAL AMOUNT.

ON WHAT BASIS IS LODHA DEMANDING A CAM OF 7500/- PER MONTH? - LODHA AND PCMA IS KEEPING SILENT AND NOT RESPONDING TO EMAILS

MANY RESIDENTS HAVE RAISED THEIR VOICES ON THESE UNJUSTIFIED CAM CHARGES WHICH THE BUILDER AND SOCIETY ARE TRYING TO HUSH UP .

NEVER BUY A LODHA FLAT - your woes will never end with such a horrible builder!

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Dear all,

I write this especially in order to thank one and all for their sincere reviews and especially mouthshut.com for hosting such a transparent platform showcasing all the customer reviews.

We were in the process of considering a purchase at The Rise (latest project of Lodha).The sincere client reviews have helped us in making the right decision of cancelling our purchase plan.

I hope mouthshut.com will continue to host these reviews that will help several buyers and also, in a rare case, change the attitude of Lodha group.

Thank you once again.

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A) Lodha changes price of the flat without prior intimation or cautioning the visitors on site. For eg sales team will quote low price on visit and a different price on actual purchase, Stating that the prices changed overnight and the order is from the HO without prior intimation. Even God cannot change the price so don't waste your time seeing anyone in the company.

b) Lodha's sales repts are well versed with professional lies to sell, For eg: Best one ever heard "Dahisar check naka will be moved by Lodha builders talks ongoing by end of project the check naka will be moved".

c) Lodha agreements cover every single aspect which purely benefits only them even if they are at fault. Lodha believes that customer is a scape goat so only extract, extract and only extract from them. For eg: They ask for one year’s grace period for delayed project, CAUTION to all new buyers they will grab this option with both hands, slabs will built on time for payment collection latter your money is used for advertising new upcoming projects and further delays will be caused for the current project they have a 5 point excuse in the contract to avoid paying you a 9%pa compensation. The best blame game is played by them. For the Dahisar project they blamed the govt for stopping sand mining, no customers were notified about the reason of delay in writing accept verbal talks on querying the delay. My Question: Why were no official letters issued to customers along with govt notifications for the delay of 2 years including the grace period?

d) Lodha collects taxes before possession which is not right, because you do not have the product but you are asked to pay taxes well in advance.

e) Lodha delays its work blaming the Govt for it, but collection of payments never stop they give you 15 days notice period for every demand letter even if you they have delayed the project for god many years. You are charged 18% without fail for any delay in payments.

f) Costumers are never allowed to visit the site from start to finish as this enables a true picture of the construction and progress. Common excuse given is safety reasons I wonder how other builders never give this excuse.

LODHA projects are aimed to suck the money of the rich, CASA projects are aimed to suck the money of middle class.

LODHA can never make dream houses they only ruin people emotionally and mentally. Customer service is the worst in its class. Upper management hides behind the HO walls and will never every give you an appointment or opportunity to meet and speak up.

SHAME SHAME LODHA!!! God bless those who still decide to take their projects.

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I booked my flat in casa rio project. first they promised me that they will give me the keys by  nov 2012..and then they postponed it to june 2013 and in last week of may they said. They will give the flat by april 2014..in the agreement they said the developer can postpone the flat by one year and when I demanded them to give me the rent for the rest of the time.

They showed their back and said even lodha is suffering losses.They gave the reason of LBT  for the delay...but no LBT was there in month of nov 2012. Why should I pay for their mistake. They all are fraud and cheaters..should nt 've booked my flat there.

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I decided to buy a Lodha property at Dombivili. Went in saw the place and a friend had bought it. I bought it.

Looking back a mistake.

1. Unlike the property at Kalpataru, I could not even see the building and had to make a choice based on the brochure. Please do not do that. You will never get the feel of space unless you actually see the building and flat.

2. They are very cold and get you to sign one sided agreements. If you delay payment they will charge 18% interest. If they delay giving you possession it is only 12%

3. They provide you a interface to enable you to communicate to them. However the interface does not have an address book of email ids, so whom will you communicate?

4. Overall my experience till now(and I have not got possession) is bad.

So please think before you buy.

Raj

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I have asked for the site visit they have denied. Instead they have sent me the photographs and architect certificate. I can say with the confidence that they claimed  slab construction of 5 sbabs in my case is false.

I have asked for the draft copy of agreement which they are completely denying. It is obvious that they dont want us to give the time to read agreement copy as they might catch us in one or the other clause.

I have sent the letter asking for the agreement copy to which they are not even giving the receipt acknowledgement.

The Relationship managers are also very arrogant.The response is very poor. In case of my 1st installment they have lost my cheque. I have to again pay the amount. I am still to receive the lost cheque and nobody is owning the responsibility.

Their mail facility is also of no use.Its only interested in making money and not give the services.

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I would like to share my bad experience with Lodha group which is assumed as a reputed builer at Mumbai. I booked a flat in Lodha-Splendora at Godhbunder, Thane during the pre-launch offer. During the first discussion, I repeatedly asked them to submit me the floor plan with dimensions but they did not arrange for the same and informed that sellable area is 1125 sq feet and the loading is 28%. On trust, I moved forward. Later on during submission of next instalment of 10%, when I asked for the floor plan, they informed me that the carpet area is 750 sq feet which makes the loading around 34%. Also, they informed me that the car parking is not included in the plan and for that I have to pay Rs. 360, 000 in cash that is also along with first instalment.

When I requested them to withdraw my booking as M/S Lodha has presented false facts and data during the booking stage, they simply refused by saying that the same is not applicable as per terms and policy.  My question is simple that whether the policy of reputed group like Lodha is to capture the customer by showing the false facts and hiding the vital information.

With this review, I would like to warn all concerned who are planning to buy a flat at Lodha.

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The Lodha casa bella project is really good but the people who are buying from lodha directly have to face a harrowing and stressful experience in order to make payments, get builder documents, site visits, and getting possession of the flat.

The only area I could say Lodha staff is very efficient in is how to provide VIp treatment to customers till he makes a booking. Once you make a booking they will not guide you properly unless you repeatedly ask them, The relationship managers will not pick up your calls. They will make you wait for 2 2 hrs in their corporate office for a 5 min work.

They will purposely provide you very less number of days to make the necessary payments so that they can charge you absurd interest rates on delay of payments(almost20%!!!).

They will not provide CORRECt details about the possession, they won't allow you to see the site for which you have paid so much money, and behave as if there are 100 buyers for one flat.

I would say the hassles involved for buying the flat is really cumbersom and tedious but hopefully once you get the flat would would feel happy. Provided the homes don't leak!

Thanks

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We bought our very first home at Lodha Luxuria. The reason we picked Lodha was because of the assurance of top quality work and hassle free processes. But we were sadly mistaken. Lodha is full of unprofessional louts posing as customer service reps.

Not only have they delayed possession of our flat which was due to us in May 2011, they have refused to let us see our house till we finish paying 100% of all payments. Important point to note is we have already paid 98% of all dues! So we are in effect full owners of the apartment that we are being denied access to! I have zero trust in these builders and want to ensure that everything in my apartment is as promised before I pay the remaining amount. This is absolutely ridiculous and unfair to the customer who has been inconvenienced for OVER a year!

Not just that, they apartment is not ready for full possession as they haven't even applied for the OC which they claim will take another 6 months. So not only do I not get to see my house, I cannot move in inspite of paying the full 100%. Ofcourse their slimy customer service ppl suggest we can move in without the OC if we want, and are infact encouraging that.

All in all I would advice - please choose any builder but Lodha. My father is a builder too and he was shocked to hear the kind of rubbish Lodha has been throwing our way from the start. They are a bunch of pathetic criminals who only care about taking your money from you.

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