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The Lodha casa bella project is really good but the people who are buying from lodha directly have to face a harrowing and stressful experience in order to make payments, get builder documents, site visits, and getting possession of the flat.
The only area I could say Lodha staff is very efficient in is how to provide VIp treatment to customers till he makes a booking. Once you make a booking they will not guide you properly unless you repeatedly ask them, The relationship managers will not pick up your calls. They will make you wait for 2 2 hrs in their corporate office for a 5 min work.
They will purposely provide you very less number of days to make the necessary payments so that they can charge you absurd interest rates on delay of payments(almost20%!!!).
They will not provide CORRECt details about the possession, they won't allow you to see the site for which you have paid so much money, and behave as if there are 100 buyers for one flat.
I would say the hassles involved for buying the flat is really cumbersom and tedious but hopefully once you get the flat would would feel happy. Provided the homes don't leak!