Call free # 02266429988 is not free

₹32.8 L - ₹54.6 L
Possession on: Feb 2019
Status: Ready to Move
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Call free # 02266429988 is not free
Issue Resolved
Feb 05, 2014 02:06 PM 72020 views

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Lodha Developers Cares

Lodha Developers is working closely with MouthShut.com to enhance customer satisfaction.

Boldly stated call free no.02266429988 on Lodhas, Palava city website is not free, then why is that displayed FREE on the top of the website?


This gives an eyebrow raising impression to the customers investing in highly hyped Palava project.


I called on that number thinking its free, speaking with the customer support representative, asking briefly about the Palava project only to get a message later that 20 Rs has been deducted from my balance.


I was disappointed. I mean, if you say nothing is free than atleast don't lie to the customers stating that its a free number.


Amitabh may be your brand ambassador but customers are your bread and butter.



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Brand Response

Dear deepak268,
Greetings from Lodha Group
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.
Team
Lodha Group

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By: Lodha_Group | Mar 27, 2018  11:30 AM Comments 0

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