I just wanted to share my experience with Casa Grand Prelaunch Booking. I booked a unit in Casa Grand Manapakakm new project(Majestica) with the rate of 4850 rs per square foot for 1700 SF on dated 01/04/2022. During the booking, I got the following commitment from them.
1. The Booking rate will never be changed for any reason.
2. There won't be any PLC charges for you.
3. The sales executive(Mr.Sabhari), He will be the one point of contact who made all the commitments.
4. I will get priority on unit identification.
5. Project will be launched in one month or maximum in 2 months.
6. They said, have completed full land acquisition already and waiting for approval.
The project launch had not happened in 2 months, when I called them the sale executive had gone from the company, and his manager(Mr. Jeyasekar) said the launch will happen soon, and I confirmed the same commitment with him also, he also agreed.
After six months also launch not happened, during that time the manager was also gone. I got a new manager(Mr. Loganathan) and AVP(Mr. Mathan), they also convinced me and they also agreed the same commitment again. I kept on calling them to ask about launch, launch. Finally, I got from them after 13 months on May 03, 2023, saying that the launch is going to happen and invited me for unit identification. But this time totally from a different team.
We went to the site to identify the unit with the happy moments, The new sale executive was showing the plan and model house. But he slowly started saying that the price got revised, you will need to pay 5950 per SF and not 4850 per SF to continue here. My heart is broken for sometime. They increased about 20 lakhs for my unit.
I started big argument with the project head(Mr. Mohana Krishanan) saying that, I waited more than a year to identify the unit by trusted Casa Grand and all their commitment, so and so. But the end of the day I came to know they all decided what needs to be done with pricing, and not at all bother about their believed customers, customer's dream house, customers trust and this is what their business' strategy as well. This is not only happen to me, more than 200 customers were held up in the scam.
We all know Casa Grand is a good brand, but behind the screen, they are running with good scam(called Business' Strategy). Their investment is customer's trust only.
1. Since we trusted them, we booked in their prelaunch booking by paying 1 lakh each and waited.
2. They secured their project and got 20, 0100, 000 Rs before launch too.
3. Now they thrown away those 200 customers by increasing the amount.
4. Their hope is that, they can get fresh customers with new rate after launch, they will get good profit.
5. But the same scam can happen to those fresh customers also after construction started.
6. Any situation they won't stick to their commitment.
7. They have various teams to manage those scam, that is what in my case also, the team got keep on changed. They have clear business' strategy(called scam).
My suggestion, please don't trust Casa Grand and don't go for it. Please don't go for any pre-launch booking with any builder, by that we will be locked and it will make us long waiting too.
- Thank You! We appreciate your effort.
