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For Business

Ibibo Web Pvt Ltd

@goibibo_ibibo
Mouthshut Score
59%
4
18,489 Votes

About goibibo_ibibo

Goibibo's vision is to make travel booking simpler and add fun in booking experience. Our vision is to create travel community and offer best deals to the community members. Goibibo.com is part of ibibo India's first entertainment and talent based social network. It gives the youth of India a unique platform to showcase their talent, express themselves, create their own social network, audience and fan club and hence get recognition. ibibo.com was launched in January 2007 and it has continually evolved by listening to and then meeting the intrinsic needs of the country's young people. The core age group is 18-24, with a male, female ratio of 70:30. The ibibo community is currently more than 4 million strong, making it the largest India based social networking site in the country. And most importantly, 59% of user base is from tier 2 and tier 3 cities and towns of India. Goibibo's would like to give complete travel solution, including hotel, holidays, car hire, bus, reviews, feedback etc. It will help its members with best available deals in the market and feedback of travel community. In short this will be a complete travel solution.

Contact

Gurgaon, Haryana
NA

Brand Activity

98%

Responded

79%

Resolved

1560

Blog Posts

  • Verified Profile
  • Average Response Time - 116 hr 46 min
  • Actively seeks customer reviews
  • Resolved Rate - 99 %

Product Ratings

5
9.13 %
4
6.56 %
3
4.89 %
2
3.73 %
1
75.69 %

Reviewer Sentiment

Positive Reviews - 20%
Negative Reviews - 80%

Profile Insights

Profile Viewed 416 Times

Commented on own response

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Apr 04, 2025 10:36 AM

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Brand Response to drgarg587's review
Apr 04, 2025 10:20 AM | General

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Brand Response to kanhabhatia6's review
Oct 16, 2024 09:40 PM | General

We regret the inconvenience caused to you. We request you to share the Booking Id so we may assist you further. - Team MakeMyTrip

Brand Response to sakthivelraju74's review
Oct 16, 2024 09:39 PM | General

We regret the inconvenience caused to you. We checked with the bus team and the seat was changed by the driver post complaint. We regret to inform you that the refund is not possible on this booking. - Team MakeMyTrip

Brand Response to ashwanidogra51's review
Sep 18, 2024 02:05 PM | General

We regret any inconvenience caused to you. Request you to share your Booking Id so we may assist you further. - Team GOIBIBO

Commented on anindaghosh2007's review

Aug 26, 2024 02:06 PM

Thank you for writing to us. We will share the feedback with the concerned team. We regret the inconvenience caused to you. - Team GOIBIBO

Brand Response to anindaghosh2007's review
Aug 26, 2024 02:06 PM | General

Thank you for writing to us. We will share the feedback with the concerned team. We regret the inconvenience caused to you. - Team GOIBIBO

Brand Response to mindfulsavers's review
Aug 26, 2024 02:06 PM | General

Thank you for writing to us. We will share the feedback with the concerned team. We regret the inconvenience caused to you. - Team GOIBIBO

Brand Response to anjanaguha's review
Aug 26, 2024 02:06 PM | General

Thank you for writing to us. We will share the feedback with the concerned team. We regret the inconvenience caused to you. - Team GOIBIBO

Commented on guideseeq's review

Aug 26, 2024 02:05 PM

Thank you for writing to us. We will share the feedback with the concerned team. We regret the inconvenience caused to you. - Team GOIBIBO

Commented on own response

Truth about Goibibo, SRS & Balaji Travel Bangalore

Aug 26, 2024 02:05 PM

Thank you for writing to us. We will share the feedback with the concerned team. We regret the inconvenience caused to you. - Team GOIBIBO

Brand Response to durgeshprasad's review
Aug 20, 2024 01:50 PM | General

Thank you for writing to us. As checked, our team had connected with you and offered room upgrade as per the resolution shared by the hotelier. Unfortunately, we could not process the cancellation with full refund as the booking was under nonrefundable policy. We understand your concern here and we ...read more

Commented on own response

Truth about Goibibo, SRS & Balaji Travel Bangalore

Aug 20, 2024 01:43 PM

Thank you for writing to us. We will share the feedback with the concerned team. We regret the inconvenience caused to you. - Team GOIBIBO

Brand Response to yashananda's review
Aug 16, 2024 06:06 PM | General

Hi.- Team GOIBIBO

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