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Worst service ever. Review on Goibibo

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59%

18,715 Votes

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https://goibibo.com

vedhaviswanathan1

India

1 Review

1 Follower

Worst service ever

Jul 23, 2025 10:03 PM 34 Views (via Mobile)

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goibibo_ibibo Cares

goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.

GH70165247817946, booked for July 26th. The entire city is undergoing change due to Modi ji visit and hence our MP program is postponed. Yet these guys can't work on a fair cancellation policy. Zero refund on cancelling and u r not even informed off.

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Brand Response

We truly apologize for any inconvenience caused. We understand your concern, and we regret that we’re unable to offer a more favorable resolution in this case.
Please note that the cancellation policy applicable to your booking is as per the tariff plan selected at the time of reservation. These policies are governed directly by the hotel and are beyond our control. As an intermediary, we are bound to follow the terms and conditions set by the hotelier and do not have the authority to override or modify them.
We genuinely appreciate your understanding and regret that we couldn’t be of more help this time. Should you need any assistance with future bookings, we’ll be happy to support you. - Team GOIBIBO