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Terrible Experience!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 19, 2025 12:04 PM 47 Views (via Mobile)

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I booked a bus ticket for 4 passengers through Goibibo, where Punchiry Travels & Holidays clearly mentioned an AC car/van for pick-up.However, we were provided a non-AC vehicle in extremely poor condition, making the journey unbearable—like traveling "like street dogs."


To make matters worse, Goibibo overcharged us by ₹900 per passenger compared to the actual fare shown on Punchiry Travels' own platform. Despite multiple attempts to contact Goibibo's customer support, no one responded to our complaints.


This was a complete waste of money and a horrible travel experience. False advertising, overcharging, and zero customer support—I will never book with Punchiry Travels or Goibibo again.


Avoid at all costs!

Brand Response

We regret the inconvenience caused to you. We request you to share your Booking Id so we may assist you further. - Team GOIBIBO

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