Dear All, This is K.M.Balaji 17.oct.0215 I visited binaya beach property from manju group Near Pondycherry. Its closer to the ECR So I plan to buy the property So I am getting regular call from the Manju group Mr. Hemachandran(Executive) after a week even paid the advance for Rs 50000 by Card But What all the problem I faced in the Manju group are follow.
While booking Mr.Abdul General Manager said my Plot number is 190 from binaya Beach and I gave 50K Cheque Both GM and Executive committed without my knowledge we won't deposit the Cheque . But while confirmation that plot was booked by someone So Mr Prasan Marketing manager they gave a corner plot No 191 Bhavitha Beach and Paid 50k in by card.
He committed next day I will get all the details with sale deed, Receipt, plan and other But Again Tuesday is leave for Manju Group so Mr Hemachandran promise me on Tuesday 11.30 am "He will give all the necessary document without fail next day" So next day(28th) I took a half day leave and waiting for him He reached around 11.30 am with big Issue he is giving Plot No 204 again from binaya Beach with all the document except Receipt moreover he is saying Plot No 204 is good take it and also ask me to confirm the plot but I denied to take the plot because I book a plot 191 not 204 so I denied he try to convince me then he called Mr . Fazil(A.G.M) over the phone he try to convince me also and he committed You will get Plot No 191 without fail over the phone.So I thought Problem was solved I am going to get Plot no 191. So Same day evening I visited Manju Group office R.K.Salai 5th street waiting for Mr.Hemachandran fortunately I meet G.M Mr.Abdul I Explained everything but this people hide everything to him After big discussion almost two hour we came to another solution because Plot No 191 Bhavitha Beach was sold to another customer So he allotted me Plot No 1 Barnitha Beach on 28th Oct 2015.
About this I discuss with my wife she got mad and ask me to cancel the book because Manju Group is not organised after all this issue still I believe Manju group and staff after 2 days I convenience my wife and confirm my book and plot detail on 31st oct 2015 Mr Hemachandran committed on sat promise me Monday without fail I will give all the necessary document except some details again on Monday while calling him he is busy with some other client so He cant come but my Manager Mr.Prasana will give he receipt on or before 8 pm But Around 8 PM I called Mr.Prasana today its not possible tomorrow is Tuesday I will send the receipt on Wednesday(04.11.2015) without fail So I am waiting for the Receipt Lets hope I will get all the details on Tomorrow(Wednesday(04.11.2015).
I came to one solution Manju Foundation Don't have proper communication tech each one have different Idea thry dont have proper tools to handle the problems. This is not a mistake of One person issue is happen all the levels from
GM - Not properly communicated to lower levels plot was changed to 204 instead of 190 if happen there itself Problem solved.
AGM - Dont have proper tools to see what all the plot was sold they are using Whatup to check the available so he commited me after all issue I will Get 191 because he dont know that 191 was sold.
MM - If GM communicate that 190 was changed to 204.
Executive - Even higher level is not have proper tools then how come we except lower level to have proper tools.
Meanwhile My Cheque is Deposited on 27th Oct 2015 without my Knowledge So Cheque also bounced and charged me Rs 250 for Cheque bounce.
So Before booking Manju group consider everthing and go head.
- Thank You! We appreciate your effort.
