Good but with a word of caution

Review On DRA Projects, Bangalore

It had been a rather roller coaster ride with DRA. Thing that is pretty annoying is the fact that we have had numerous customer relationship people throughout the process thus far, having to explain the same things over and over. And the person whom we wer in touch was suddenly changed n again we had to explain our needs n various options we needed.

Then, after a whole two weeks of consultation, the new person was on leave for two weeks. It is confusing of who to contact regarding what. I think they need to sort out their HR part. The positves are that I love their location with open space and its perfect for my budget. Being an early buyer – I must admit they have added a lot to the project from what they sold to me without charging me. I remember, I was in 2 minds –as  they were not providing window grills when I bought. They also quoted me for having the grills optionally installed in my apt  for which I agreed to pay at time of handover.

However, in sometime – they by own added grills for free and also added granite boxing to all windows – which made the apt feel very premium. This free surprise – made us feel very positively about DRA and It showed me atleast that they are not only looking at profit  - but also wanted to give a good product. However, project management, delay and their internal HR chaos – they need to fix.

Brand Manager? Reply as a Brand