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Brand Response to hahahoho's review

May 17, 2016

Hi hahahoho,

We would like to investigate the issue and get back to you with an appropriate resolution. Please send the details of the Matrix Connection taken at shashank@matrix.in and I will ensure you get a resolution at the earliest.

Regards ...

Brand Response to sandeshak's review

May 10, 2016

Hi sandeshak,

We investigated the issue with our concerned team and found that the issue has already been raised by our concerned team in a fair and genuine manner. The charges billed to you has already been explained by our Nodal Officer and is c...

Brand Response to rashidarmaan's review

May 09, 2016

Hi rashidarmaan,

Allow us to look into the same, if we are at any fault we would be glad to rectify the same. Please send the details of the Matrix Connection taken at shashank@matrix.in and I will ensure you get a response ASAP.

Regards,

Sh ...

Brand Response to sachinj1414's review

May 06, 2016

Dear Valued Customer,

We are sorry for the inconvenience caused. To investigate this matter further, request you to contact me on shashank@matrix.in and let us know the details of the connection taken. We will ensure this is looked into on priorit ...

Brand Response to akhil_ric's review

May 06, 2016

Hi Akhil,

We would like to investigate the matter and get back to you with an appropriate resolution. Please send your contact details and MMS id at shashank@matrix.in and I will ensure you get a resolution at the earliest.

Regards,
Shashank ...

Brand Response to sadafwade10's review

Apr 30, 2016

Hi sadafwade10,

Allow us to look into the same, if we are at any fault we would be glad to rectify the same. Please send the details of the Matrix Connection taken at shashank@matrix.in and I will ensure you get a response ASAP.

Regards,

Sha ...

Brand Response to vishalrj's review

Apr 27, 2016

Hi vishalrj,

Allow us to look into the same, if we are at any fault we would be glad to rectify the same. Please send the details of the Matrix Connection taken at shashank@matrix.in and I will ensure you get a response ASAP.

Regards,

Shasha ...

Brand Response to vivek1811676's review

Apr 13, 2016

Dear Valued Customer,

We are sorry for the inconvenience caused. To investigate this matter further, request you to contact me on shashank@matrix.in and let us know the details of the connection taken. We will ensure this is looked into on priori ...

Brand Response to prakashsoni195's review

Mar 25, 2016

Hi Prakash,

Allow us to look into the same, if we are at any fault we would be glad to rectify the same. Please send the details of the Matrix Connection taken at shashank@matrix.in and I will ensure you get a response ASAP.

Regards,
Shashank ...

Brand Response to HsoehR's review

Feb 12, 2016

Hi Rheosh,

Allow us to look into this, if we are at any fault we would be glad to rectify the same. Please send the details of the Matrix Connection taken at shashank@matrix.in and I will ensure you get a response ASAP.

Regards,

Shashank ...

Brand Response to sandeepborade's review

Feb 12, 2016

Hi Sandeep,

Thank you for your feedback and using our services. We are delighted to know that you had a great experience. Kindly share your details at marketing@matrix.in so that we can send you a small token of appreciation.

Regards,
Team M ...

Brand Response to Prateekgoyal's review

Jan 13, 2016

Dear Prateek,

We would like to look into this personally. To investigate what went wrong here, request you to contact me directly at shashank@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on prior ...

Brand Response to vishurock's review

Jan 08, 2016

Hi vishurock,

Having read your post, I would like to look into this and address your concerns. Request you to contact me directly on shashank@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on prior ...

Brand Response to Kuldeep_143's review

Jan 08, 2016

Hi Kuldeep,

Thank you for the feedback and using our services. We are delighted to know that you had a great experience with us. Hope to have the pleasure of serving you again in the future. Kindly share your details at marketing@matrix.in so that ...

Brand Response to badjate's review

Dec 31, 2015

Hi badjate,

I would like to look into this personally. To investigate what went wrong here, request you to contact me directly at shashank@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on priority ...

Brand Response to bharatiapu's review

Dec 30, 2015

Hi Bharati,

I would like to look into this personally. To investigate what went wrong here, request you to contact me directly on shashank@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on priority ...

Brand Response to anuragdas90's review

Dec 29, 2015

Dear Mr. Das,

we are concerned about your perception of Matrix Cellular services. To investigate what went wrong here, please mail us your details at shashank@matrix.in and we will ensure you get a resolution at the earliest.

Regards, Shashank ...

Brand Response to prachikadam2637's review

Dec 21, 2015

Hi Prachi,

Having read your post, I would like to look into this and address your concerns. Request you to contact me directly at shashank@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on priority ...

Brand Response to komalvajirkar6's review

Dec 01, 2015

Hi Komal,

Allow us to look into the issue and if we are at fault we would be glad to rectify the same. Please send the details of the Matrix Connection taken at shashank@matrix.in and I will ensure you get a response ASAP.

Regards,

Shashank ...

Brand Response to maurya_avtar's review

Nov 30, 2015

Hi maurya_avtar,

We have checked your issue with our concerned team and found that, it has already been addressed in a fair and genuine way from their end. The charges has been explained to you on call as well as via email. Hence, we regret to inf...

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