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About Matrix Mobile Operator

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Verified Member MouthShut Verified Member
Delhi India
Worst Matrix
Jan 12, 2016 05:30 PM 27602 Views

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Customer Service:

Charges and Billing:

I have taken Matrix sim of Rs99/- rental( though I insisted for prepaid sim) .No internet plan, Next day, they will send me change in Plan email. and if you do not accept or reject they taken it as accepted. Matrix is a Cheat company.


They are prohibitively expensive and above all do not disclose all the details about the charges. It is always better to buy a local SIM card in the country where you are travelling. It is very easy and simple.Their billing system is a complete fraud. Beware one and all, do not deal with this company.

Brand Response

Dear Prateek,
We would like to look into this personally. To investigate what went wrong here, request you to contact me directly at shashank@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on priority and that you have a resolution as soon as possible.
Regards,
Shashank

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By: Matrix_Cellular Deactivated | Jan 13, 2016  10:03 AM imageComments 0

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