May change your booking without intemation

Review On Supertech, Noida

Supertech doesn’t have ethical business practices. Customer is least priority after getting the booking amount.

I have booked a flat at their Cape town project with a booking amount of Rs. 50, 000/- after 2 months of waiting my cheque got debited but I haven’t got any call from Supertech. Office regarding confirmation of my booking. After several followups at their office I came to know that they have booked some other flat for me. I requested for a flat no. 203 & they have booked flat no 204 which is facing exactly the opposite direction. When I requested for the flat no. 203 I was tolled its no more available & it doesn’t matter u r getting a flat with same area.

When I requested to cancel my booking and refund the amount, they are planning to deduct Rs. 25000/- as the cancelation charges.

Conclusions:

1) Any kind of editing on application form and changing the direction/flat no. without intimating the customer doesn’t matter for them.

2) Customer relationship executives are very rude, they’ll take days to find out your file and tell you exact status of your booking.

3) Customer executives never pick the phone numbers they provide on their business cards.

4) Customer executives may promise to reply with in next 2 days but their 2 days doesn’t get over for next 1 month.

5) You may not get a chance to discuss your matter with any senior executive.

6) Supertech doesn’t follow the terms and conditions they have mentioned at the application form.

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