Casagrand Builder Private Limited

Don't believe a single word of theirs

Bloody blood suckers and affecting health of buyers by troubling and not listening to them. Hiding issues on their land property from buyers just to make sales. After customer has paid money, only then revealing. Total unethical business practices.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

They just want money. When you're payment is due, they'll run behind you like anything. After payment, they will behave as if you don't exist at all. Projects are delayed with some how getting extended time from authorities. But you're payment is due as per the agreement. No change to that. Its a white collar scam to loot people, they will make customers their slave even for small documents or updates forget delivery of apartment.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I paid an advance to book an apartment. But due to personal reasons I immediately cancelled within 4 days and requested for refund. The peoplewho kept callingmeoften till i paid the money were not to be seen at all once i cancelled. They vanished. Never picked the call. No respone for messages. No response for emails. Meeting the managers at their office is one hell of a thing. Its been more than 90 days. No refund was done. Very disgusting people, unprofessional, disloyal. Never ever shud buy property in casagrand. They ll make us runlike a dog from pillar to post.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I cancelled a flat in Casagrand first city they promised to refund booking amount in 45 days , it has been more than 100 days no proper response from the team. They give fake promise every week that they will pass cheque on Monday However they don’t stick to their commitments. Totally disappointed with Casagrand team.. I will never recommend Casagrand to anyone.. lucky that I cancelled else I could have had big loss booking flats with people who don’t stick to commitments

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Plz don't get cheated by their bigAds.They're very organized but only in cheating the customer nicely. My apartment is not delivered yet & below are the issues that I've faced so far,

1) Salesman will promise a delivery date(Say Dec 21) but in agreement you'll see later delivery date(Dec 22). When you enquire, you'll get a standard reply that delivery date is for all phases & can't be changed. You'll not be able to question them even if they delay 1 year whereas you'll get penalised even for 1 month delay.

2) They'll say Milestone based payment but will not give any tentative date for any milestones.If they provide, it can be easily noticed that they'll collect majority of amount upfront(60% in 3 months & 90% in a year) & for last 5 to 10% they'll take 6 month to 1 year or even more. If they provide tentative dates for each milestone then you can easily understand

3) They'll try to loot everybit of additional money from Customer.Eg., They will not provide loft for storage as part of construction and say it'll not be possible to do so but provide the same as Modification service for heavy price(+ 20% GST on top of it).

4)There is no option to customize. They'll not adjust the price for not using their materials(tiles, windows etc., ) & lot of restrictions+ charges in using alternate options. So, you'll be at loss in the end.

5) Government has reduced TDS from 1% to 0.75% during COVID. They've calculated the initial amount when it was 1% but now even after reducing to 0.75%, they'll not provide or offset the difference.

In the end, they'll suck up your blood in every possible way.Sales team will speak nicely & you'll get very good response till you sign the agreement. The moment you signed the agreement, you'll have to experience the different treatment and get to see their real face. They'll keep saying same stuff for everything & you'll have to accept as there is no other option.

Even if they have all the details, they'll not provide till you sign agreement or pay 75%. They'll say lies of different colors for everything. More importantly, don't agree to anything unless it's provided in writing. You simply can't trust these guys no matter how nice they speak/present.

My suggestion would be to skip them & choose good builder who practise fair business with good ethics.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

It’s been almost 4 months. Talked to nearly 5 executives of Casa Grande First City to try and get my Advance back. But in vain. No response from anyone. Really surprising of how they grew so Big as a Corporate when they are not able to respond to their customers woes.

Keep trying is my motto. Terribly pathetic company.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Folks- be careful while making a booking by paying advance. Don't lose your hard earned money. I made a booking on Nov 18 2020 and cancelled on Nov 19 after reading the reviews about the builder. It turned out to be true that there is a huge delay in refund of booking advance. None of their executives are responding. I haven't got my money back.

So, please be careful not to get excited looking at their model flats and booking instantaneously. Think twice before you pay.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have booked Flats from Casagrand mogappair. There was a sales person Thiyagarajan who was fired out since he was committing very less price for NRIs to get the sales count. Later he asked me to wait until Ambattur launch. He disappeared and we didn’t receive any calls. Later, MANOJ was the sales person who was doing the same job. Committed less price and I waited for years. When the launch started, he disappeared. Being NRI, I can only do calls but he never responded to any of texts, emails, calls. Such an irresponsible person. He was active only when were discussing about the rates. Please beware of him and don’t book anything through him.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I met Mr. Arul , Assistant manager - Sales (+91 950002xxxx, xxxx@casagrand.co.in) in Casagrand castle site and was looking for a property in 2019. He was informing about the upcoming property cashew and shared the plan with us and told us that the bookings for this will be opening only in April 2020, but we are taking a lakh fully refundable advance as this will give you privilege to book the house you need one week prior before we open the book for general public. Also he assured via email that this will be refunded within 30 days if you plan to cancel the booking. We didn't receive any calls till mid of April. By third week of April Mr. Arul called and informed that we can visit the site that weekend and choose the house. Me and my husband told that we are struck in coimbatore and couldn't able to make it by the weekend because of lockdown. Mr. Arul told that that's completely fine and because of covid the bookings are also not as usual and we can come anytime later as well. In the month of June 2020 we got an epass and got back to Chennai due to my mother in law's health issues. Which also resulted in spending a lot of money month on month from our hands. With this situation me and my husband decided that a housing loan will be an additional burden and planned to cancel the booking.

We again wrote a mail to Mr. Arul as he requested and waiting for the refund till date. We are disheartened with the escape behaviour of Mr. Arul and Casagrand team. The interest and customer service they provided to recruit a customer, if they use 10% of it to make sure that they help the customers at difficult time Casagrand wouldnt be having such a bad name in retention. I will make sure that I will get my money back legally, this review is only for making public aware how bad you will be treated when you are not continuing your association with a brand.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Poor response after sales. Not value for money. Quality of construction is not upto the mark. Very poor in punctuality to complete construction

Poor quality of construction shared by neighbour CG flat owners. Lot of cracks and damages in 6 months of handover

https://youtube.com/watch?v=M-W0FUf4ryc

https://youtube.com/watch?v=WwM9iAs_3dA

https://youtube.com/watch?v=gG-i1MzISto

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

The moment cancelled the booking, disconnected all communication mode and escaped. No option other than taking to media about thier cheating.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Booked on pre launch on one of the casagrand projects and wanted to cancel it. The contact sales person said someone will call me and next day he was not on what's app, incoming call facility was temporarily stopped for his phone. When I visited to his marketing place, the other guys nicely managing it . When u call sales department, they say they arrange call back. 1 lakh rupee is stuck with them.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I booked casa grand smarttown in 20018 Oct. But still not handover my flat. continously they are telling reasons. I have paid my money as per stage wise. But every time payment receipt they are mentioned.if delay happen additional charges applicable. But they are not underst my pain & Emi bourdain. at least try to give rental to me. Its very very helpful. Kindly consider & call me back...996220XXXX.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Casa Grand very poor customer service. My friend booked on 2019 jan 95% paid .Hand over date said June 2020....finally now said due corona post phone 6 months asked to handover on dec19 2020. Yet not completed inside of building....I guess it would be. Complete on June 2021...That too very doubt. Management simply said we completed work to come to live.....Very very poor doing all proud. Actress madhavan add posted people come and buy and buy ur brand....No...No...People always verify with existing customer only... Your put even Rajinithkanth no one come to buy ur brand.....Casa grand already lose lot customer...Name spoiled.....My suggest don't buy casa grand .....Totally proud.....

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Hi, I booked an apartment with First City, only based on the promise that I can cancel it with full refund if I had second thoughts. I did have second thoughts and cancelled it - From the minute I cancelled the booking I am unable to even establish contact with any of the Casagrand employees which is worrisome as my money is now stuck with them.

It has been more than a month - and now my only course of action is to visit their head office and make a scene as I am unable to establish contact with any of their employees.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have booked an apartment in ECR14 and canceled it.when I claim for a booking refund didn't get a response from casagrand management. They said money will be refunded in 45days but it's more than 55days now still i didn't get the money back or call back. Raised complaints through all the available numbers on the website, they rerouting to different concerned person but none of them responds. WORST CUSTOMER SERVICE FROM CASAGRAND TEAM.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

From the surface this builder makes projects look attractive and glamorous, their brochures and modal house are well done. But once you get inside you realize that is not what you get.

I bought an apartment in one of their projects in Bengaluru and now regret. It has many issues related to quality, finish, seepage and completion timelines.

Apart from that, during completion I was surprised to see a sewage pipeline present above the dressing area of my master bedroom. When I enquired about it with the builder's CRM person, I was told it is as per design. Which means their sales people conveniently hidden that fact at the time of booking. Now, they don't want to refund nor provide a compensation for it. You can expect such surprises from this builder.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

The CRM told me a few weeks ago that handover ia tentatively in december 2020. On 28th November 2020, I received an email after reminders for an update from the same CRM that each block has different handover dates and all the dates are tentative even though it shows 2021!! In her email she states the project will have temporary EB connection in Jan 2021. Tentative handover with all amenities is June 2021...so I am really not sure when this great builder who keeps putting full page advertisements in leading newspapers mostly every weekend will really handover our apartment...whether it is tentatively december 2020, tentatively February 2021 or tentatively June 2021!!

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Good one to purchase but make sure crm are good . Affordable 2 and 3 BHk. Villas club house and play areas are good

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

It is a Good Experience with Casa Grande. Will continue the long journey. They are offering for best price and lot of amenities in the Integrated township / gated community, we are lucky to book a good customized suite ????

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.