No courtesy towards buyers.

Review On ARK Builders, Bangalore

I have booked a flat at Ark Serene County project by Ark Builders. It is still under construction, but responses from their marketing and execution team has forced me to write this review. When you approach them to book a flat, they will make big-big promises and once you have signed agreement then real journey full of pain and agony will start. They do not mention project completion date in agreement. Each new agreement has a different timeline for project completion. Agreement is totally one sided with lot of penalties and very less compensation to buyers. They are not keeping the promises which they made at the time of booking.

They are very rude, harsh and irresponsible to their customers. To get minor modifications from them in your flat you have to follow up with them 4-5 times.They keep changing their electrical and plumbing plans. There is no clarity on anything. If you ask something over phone you will never get a response. If you meet them they will start playing pass the buck game, and you will be chasing their different departments - marketing, civil, contractors and management to get reply for small-small queries.

Will update this review after 6-8 months as project progresses.

My advice would be before booking a flat with them ask them to give everything in written.

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