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Microtek Inverter Reviews

Meerut India
Never Buy Microtek
Aug 29, 2008 02:08 PM

NEVER BUY MICROTEK IT IS UTTER WASTAGE OF MONEY. I have bought a micotek invertor from an authorised dealer(Supreme Electronics) here in meerut, I prefered microtek over others only becuase of the brand name and dealer suggestion.


We had bought a 600 va Home UPS for my house, along with an local battery. Within 4 days of installing the inverter one day something started burning inside the inverter as soon as my mother saw the smoke she switched the inverter off and unplugged it from the main switch.  In the eveing I called the dealer and he told me to call on the call centre number. when I called on the call centre they told me that someone will come next day but no one came for 3 days despite 8 calls.


The engineer who came was in big hurry he told us that he does not have the required part and he never came back, we called so many times in the call centre but nothing happened then I called at the Head office in Delhi, but nothing happened at the end I had to get it repaired from the market by spending Rs.450 There is no answering in Microtek no service no quality never but Micotek


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Mumbai India
Microtech UPS
Jul 13, 2007 05:56 PM

I had purchased microtech UPS (Desire Model)14 months back for my PC. It had came with 1 year warrenty of battery. Unfortunately batry become week after 12 months and my PC shutsdown when there is a power cut.


Its okay with me, but problem is with the Service they provide. I had never seen such a pathetic service in my life time.


So, in order to repaire this I had went to a local Micortech shop located in Nallasopara. Instead of repairing they had given a number and asked me to call this number for further assistance. When I called that number the guy on the other end just said Hello and asked me to wait a minute. After waiting for 3-4 minutes there was no response so I kept the phone in frustration.


Next time when I called that number again, I got the same reply to that I got angry and ask that guy that how many peoples are there to handle your call in that response he had not replied me and insisted me to tell the query.


I explained him all the problem. He said your UPS battery need replacement and it will cost you 780 rupees. I said okay can you please send somebody to replace battery. In that response he said that you need to bring your UPS at their office which was located in Andheri which is 50 km away from my home. I was shocked the how can he expect me to bring 10kg UPS at your place, why don't you send some seriveman to repaire it. He said no we do not send, you need to bring it here itself.


Now, what kind of service they are giving God knows. They are just putting advertisements in TVs and they are not good at all.


Home service is a basic service any Manufacturer will give, I remember, when a guy from Bajaj had came to replay my Emergency Light battery at my home, that was a very light weight product but this is a damn heavy thing. Why can't they give such service?


I will never buy and Microtech product in my life.


Thanks,


Danish


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Gurgaon India
Alcom UPS - A Computer's Nightmare
Dec 29, 2006 10:21 AM

I happened to buy a UPS from ALCOM. It came with neither a warranty


card, nor an instruction manual. I connected it to my computer in


the belief that it was a UPS and started watching a movie on the


comp. An hour later there was a power cut, and along with it my pc


made a restart. I was shocked. The worst thing was that the UPS


was making a whirring noise. I immidiately called the shop -


Netsys at Sector 14 Gurgaon and told him of the problem. He sent


me a replacement the very next morning.


Convinced that the earlier one was a rare faulty piece, I


started using the second UPS. I was playing a game on my pc, when


the power cut came. Again my pc took a restart. Flustered at this,


I called up the shop again and he suggested that I call up Mr. Rajat


at Alcom. When I told him of the problem, he asked me to call up


his office, since he was on leave. I did so and the next day they


sent a technician to look at the problem. He cam when my wife was


at home and after making some repairs, convinced her that the


fault was rectified. I came in the evening to discover that the


problem was now a different one, the pc would restart when the


power came back after the power cut. I called up the technician


and he said he'd come and repair it the next day. He came again


and convinced my wife that the prob was solved. But it was not.


When I complained again, it was replaced a couple of days


later. The same prob existed. Another technician came and declared


this third one to be faulty. Another replacement came. This


continued for about 5 replacements. Either the UPS would cut


output when the power went off or it would do so when it came


back. One of the UPSs actually worked well for 10 days, and I was


happy but on the seventh day, it failed. This was replaced too.


Once the technician exclaimed - "We have informed of this problem


to the people at the factory, but what can we do if they don't


correct the design. After the sixth replacement, I went to the


shop Netsys, to get a different brand in place of Alcom and told


them of the problems I had been facing for the past 4 weeks. The


person there was shocked, told me, "you should have informed us


immediately, I thought your problem had been resolved". Then he


called up Rajat, who was the director of Alcom and told him of the


problem I was facing. When I talked to Rajat, he started saying


that there was definitely some breakage in the neutral supply in


my house, that's why this was happening. He started feeding me


some crap - if there is a break in your neutral, then there is no


return path and so there will be no supply. He had no answer to


the fact how the pc was normally running and how other brands of


UPS like Microtek from my friend, had no probs. Finally he said


he'd get the problem closed the very day.


One of the technicians - Anup, came again and didn't even


look at the problem, since he'd seen it too many times. He


suggested that I get my SMPS checked, since playing games on a


computer weakens some capacitor in the SMPS. This was the second


joke I had heard, after the "break in the neutral" theory from


Rajat. So to humor him, I got a technician from Netsys who came


with a brand new Intex SMPS. After fitting the new SMPS, the


problem with the UPS persisted. The guy at netsys informed Anup


about the failure of his theory.


The next day I was sent another replacement. The seventh


in 5 weeks. This looked a little sleek and trendy. It was supposed


to have a new mother board design. After the pc booted up on this


I switched off the supply to the UPS. This time the pc did not


even reboot, the ups with new design, refused to give any output


power at all. And this was supposed to have been well checked


before delivery.


I had learnt my lesson well. Alcom sells crude looking


heavy metal boxes under the name of UPS. I went to netsys and got


a Microtek UPS after returning the Alcom metal box. There's never


been a problem since.


So friends, don't ever buy an Alcom UPS, at least not the offline


ones for home PCs. If Seven of them don't work at all, there's


some serious design issue or else, they use low grade components


in their product.


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Gaziabad india
Branded company(Microtek inverter) local quality
Oct 03, 2006 10:10 AM

I bot a inverter 610 VA on 28/09/2006 and within a monthe I face the problem, and reported in service center. a technician has come and after3 days again its giving thr problem . I don't not how this kind on ISO certified comapny has LOCAL QUALITY product.


now I an goning to call again the technician , if any other menmber want to complain in labour court then I am ready to go there.


i want to teach them how the meaning of ISO CERTIFICATION.


Any body want to communicate with me for the action against the microtek that is why I am posting the comment as well as the phone number.


If anybody has the cell no. or any number or email ID of Senoir Office in delhi or gaziabad Zone then please send on my email vijays@icreon.net.


It has Poor quality and local inverther is better than microtek inverter.


vijay kumar srivastava


9818271421


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Delhi India
Microtek Inverter - MACRO problems
Jul 01, 2006 04:53 PM

I bot Microtek Inverter 800 VA on April 25 2006 from Nehru Place, New Delhi along with EXIDE 1500+ battery. In the past 8 weeks the service engineer was called 6 times. even today the Inverter is Non-functional. It has some manuafcring defects. Twice the company changed the piece in between but still it does not click. Today, I feel cheated . . . . .


Brands like Luminous and su-kam or even the local brands are better. Have been using Microtek Monitors for the past many years which prompted me to buy Microtek Inverter.


The company high-ups are not ashamed, even after so much problems being faced by the consumer they send the service technician only after 48 hours and that too after many phone calls.


May GOD bless them. I am highly disappointed and would not recommend anybody. I am following up with the company to refund my money so that I can enjoy the CURRENT SUMMERS. The company is not agrreing . will have to go to Consumer Courts ro its logical end.


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ernakulam india
No aftersales service
Jul 01, 2006 01:51 PM

I Bought 750 VA Microtek Inverter from Kochi, Kerala.


The person who sold it to me told he was company rep and offered one year AMC. After one year, both the company and its service centre has vanished.


There is no authorised service centre for Mocrotek in Kochi as ofnow.


I enquired from local inverter dealers, he says company has withdrawn from Kerala.


Why? I do not know.


I am not satisfied with product as it has developed fault as is giving no output after two year of use.


A bad buy for me.


See availability of authrised dealers and service centres in your area before you buy one.


It took me much time and effort to fine onelocal repair man who offered top have a look and tell me after few days if its worth repair.


The very reason I bought it was after seeing its ads in TV and thinking it will have a good after sales service network throughout the nation, but it is not to be.


May be companies should not launch such products in areas where they cannot provide aftersales services.


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mumbai India
Alcom UPS - appalling customer service.
May 02, 2006 05:17 PM

THIS REVIEW IS FOR ALCOM UPS MANUFACTURED BY ALLIED COMMUNICATIONS...


FRIENDS PLEASE STAY CLEAR..


On flight (Sahara Airlines) from Bangalore to Mumbai I purchased an Alcom UPS(800VA) (Allied Communications), through an Auction.


<p>The UPS came without any warranty card or any operating manual, instead only a piece of paper was provided which included the numbers (cell phone numbers no addresses are provided) of various customer care representatives in various Indian cities. </p>


<p>I plugged the UPS and my computer through it immediately on reaching home. To my utter surprise, I discovered that it gave me absolute no backup time. As soon as the mains are powered off the PC also goes down. After a week the UPS completely stopped working. I then tried contacting your representative in Mumbai. It took him a while to come and check out the piece. Approximately after 3 months of constantly trying to get this fellow to service my unit, he came and checked it out. He reported a faulty main board which required replacement, and the replacement would have to be shipped from Delhi. </p>


<p>After a couple of phone calls to this fellow I was asked to call the manufacturer (Mr. Rajat) in Delhi regarding the same. Mr.Rajat promised to look into the matter and send a replacement part. I also sent an SMS message regarding the same. </p>


<p>Whenever I called the local guy for the status of the spare I was always told that he never received the same from Delhi. Numerous attempts to contact Mr.Rajat on his cell phone were all unsuccessful since he always disconnected my phone. When I was able to speak to him I was told that the replacement has been shipped. But the local guy in Mumbai always claimed that he did not receive the same or it was wrongly shipped to another location.</p>


<p>Further attempts to contact Mr. Rajat have also failed. Have also written to Allied Communications. After numerous attempts for almost a year I was finally given a replacement. I promptly collected the replacement, which to my utter dismay also did not work. When I contacted Mr. Rajat, he assured to send in a replacement immediately. After that its been almost 2 months and still no response from the manufacturer. Every call to him is futile for either he says he is busy or simply does not receive my call. Well in the due course of last 14 months I have heard the lamest excuses, like Mr. Rajat is out of station and his cell is with some friend. or he is not well the cell is with some friend. Ugh.... </p>


<p> There is not doubt in concluding that Alcom (Allied Communications) is least interested in serving its customers and as far as I am concerned they are FRAUDS. It has been 14months since I bought the UPS but it hasn't worked as it should, even for one day. My patience has been exhausted. </p>


Friends PLEASE stay clear of this brand and spend yr hard earned money on a better product.


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A good purchase design
Apr 13, 2006 11:56 AM

I am living in Thane area outside Mumbai and there is a constant power cut problem here. The power supply company has decided which area would have what power cuts. In our area, the power cut is between 1 PM and 4 PM in a very predictable way.


So, since I have 1200 sq ft flat with a need to run 4 fans and a computer on, plus any add-ons for additional capacity, I started my hunt for an inverter. The early part of the search was most frustrating with minimal information available in the internet and almost no one knowing where to buy an inverter from.


I came across a few guys who were dealing in inverters but did not find them to be reliable providers. I got lucky on one evening when I went for a movie in Cinemax and right next to the ticket counter was a demo stall of Microtek inverters. I enquired with the people around there, and found them to be very professional. They informed me that a 810KVA model would suit my requirement best. This is the first time that I got a convincing answer for my capacity related queries. I got the product installed and it is working fabulously for the last 2 weeks. I am an extremely satisfied customer with the product.


Please find below the specs of the product:


1) Manufacturer: Microtek


2) Brand: 2 - in - 1 (works as inverter cum UPS)


3) Voltage: 810 KVA


4) Strength: Can support 4 fans + 4 tube lights + 1 TV + 1 computer for 4 hours


5)Cost: Rs 13,300 (incl Okaya battery with 18 months warranty and installation charges)


6)Service level of vendor: Excellent


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Mumbai India
Irresponsible attention - Microtek
Fake
We don't sit on fake reviews, we stamp them or flush them.
Dec 02, 2008 11:33 AM

It is with deep regret I am writing to share my grief over the most


Unprofessional and pathetic manner in which my case for replacement of batteries (under warranty) was handled by your so called reputed inverter company's MICROTEK. To give you details-




  1. I had bought one 1400 LCD sinwave inverter with two 135 sh smf




Batteries in Dec 2007




  1. Early August this year the inverter started giving continuous beeps




Indicating problem with one of the batteries. Lodged a complaint with your customer care standard # and after vigorous follow ups ...by calling at least thrice a time (and each time on asking for a senior customer care executive I was told that he\she is busy and can't come on the line). Finally some one landed up on 14th of August and to my great surprise I was informed by the engineer that the system was functioning quite OK and the inverter and both the batteries were intact. Why he said so because he did not want to spend any time but I also knew how to get the things done...on my insistence he checked and was of the opinion that one of the batteries was defective and needed replacement. Once again the follow up practice started from my end for replacement of battery. Even though I had faxed the bill\warranty card


(That’s what I was told to do).




  1. That was not all. Again the problem of back up started and as a matter of procedure I lodged a complaint. This time the response from Microtek Service Centre was rather worst...every time the call centre lady told me that the person will visit us soon etc. etc




It is extremely disappointing to point out that there is no after sale


Service by your company which could soon lead to a disastrous situation


for the company which had just made a niche in the inverter market and was coming up like anything but am sure with the kind of response customer is getting from your most unprofessional and irresponsible staff, your company might go into deep rough waters soon. A person like me who had an extremely bitter experience with Microtek can’t even think of buying this product again and would rather inform all his near and dear ones also to be careful.


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bangalore India
Vry bad experience.....
Fake
We don't sit on fake reviews, we stamp them or flush them.
Dec 02, 2008 11:21 AM

I want to share my views on the inverter which I bought in April 2007 2KVA rating Microtek, I contacted them.


After a little bit of price negotiation, I bought one from one of the dealers for about Rs18K. The delivery and installation of the equipment was prompt. I of course had the necessary electrical wiring ready for such purpose.


Shortly afterwards, we moved to our new residence (an independent home from an apartment). I noticed that under very low inductive load such as only one fan, the inverter made noise. So I lodged a service call. It took about a week (48 hours was promised) and multiple calls and finally service guys came in.


After some poking around, when I insisted, they replaced the inverter with a brand new one. It seems that they come ready with the replacement piece. After about 3-4 months, I suspected that the battery was not taking charge like before. The low point was when we were having our daughter’s birthday party and it was all dark in spite of having this inverter. The batteries were almost dry. Then I saw that the batteries were drying fast, needing me to add (distilled) water every week. They were also running somewhat hot.


Again, I lodged a complaint (it is still within warranty). To my delight, the call was responded to exceptionally fast. By 5:30 pm, two guys appeared with new batteries and replaced the old ones. They were punctual too - I had to return from office at predetermined time.


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Never buy microtek if you want peace of your mind
Fake
We don't sit on fake reviews, we stamp them or flush them.
Sep 01, 2008 03:05 PM

I was suggested by my friends to buy su-kam but when I went to buy su-kam one of the dealer in my colony M/s Vikas Enterprises convinced me to buy Microtek and Okaya baterry.


I came under his convincing power and now I don't know how to come out of the situation. I bought 800 VA Sinewave Inverter with 150 AH Baterry 6 months back. I called the engineer for poor backup they told me that baterry is new will start giving proper back up after 15 days..even after 30 days ot was the same, calling the service people is a nightmare they don't pick up the call even when they pick up the call they don't give proper response.


Calling them and making them understan is a huge project everytime when I have to call them. Secondly everytime a new engineer comes and you make him understand afresh your problem. The Inverter also started giving trouble after the 40 days approximately.


I don't know what they do, they bring a card and change it every 15 days and after 15 or 20 days there is a blast in Inverter and the lights goes off and we are without power even having inverter has not served any purpose. All my friends recomended su-kam but my luck was really bad the I landed at the wrong dealer. I talked to that dealer and ready to have a dent in my pocket for exchange of Su-kam but no help from his side. Anybody has any solution for my problem. iam really frustrated after buying Microtek..


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Recent Questions and Answers on Microtek Inverter

500

I’m interested to but microtek invater but after reading negative comments on reviews I’m not worry Why most customers complained about the service and product so I need proper answer from the executives to make myself convinced.

Jan 03, 2023

By: pakeernassar

Answers: 1

500

Do we need to have additional UPS attached to computers, if we are using a 3.6kva sine wave inverter system

May 12, 2016

By: rommel.mahaldar

Answers: 2

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