Useless customer service n false information provi

₹93.49 L - ₹1.79 Cr
Possession on: Dec 2016
Status: Ready to Move
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Useless customer service n false information provi
Issue Resolved
May 28, 2017 05:22 PM 19469 views (via Mobile)

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Lodha_Group is working closely with MouthShut.com to enhance customer satisfaction.

There is one word missing from lodha core it is "ethics". Professional sales team will try to sell u but if u do not fall, you would be treated like scrap. I was called for a visit for project in Thane Majiwada, where upon enquiry at office it was told near Toll Naka making it 16kms away from Thane. They promised a pick and drop from my home but provided only pick up as I was not ready to make bookings on the same day. LODHA sales rep told me to wait so that he can arrange a drop but after waiting for half an hour no drop was provided, so I came back on my own. The sales team who was calling twice a day before the meet does not even had the ethics and ettiqates to call and ask about the drop or why drop was not provided. Useless customer service. U would be treated well only if u pay them. They would also give site as thane majiwada but it is 10 KM's far from majiwada


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Brand Response

Dear Mouthshut Member,
We are sorry to hear about your experience and regret the inconvenience caused to you. Lodha Group is now associated with Mouthshut.com to offer you a solution. We request you to kindly share your registered contact/complaint number so that we can check and resolve the issue on priority basis. You may also email us at socialmedia@lodhagroup.com

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By: Lodha_Group | Apr 25, 2018  04:29 PM Comments 0

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