According to the quality of Samsung products it must change its name to SAM-DUNG as products are worse than animal waste.
I bought Samsung LED week back and there is no clarity at all for SD or HD channels except for songs at 1080Pixel.
I drop complaint to Samsung and technician named Vikas came below is the feedback
Played HD movies from YouTube: Not Clear
Reason by Vikas Samsung Technician: Old HD movie you will not be able to watch, then he played the 2019 movie with the same result. So he stopped playing movies as HD movie qualities are not clear. I insisted on playing any other movie but he refused. I requested him shall I play the same movie on my other TV to check if the movie quality is bad or SAMSUNG product is useless, he refused
Next turn Netflix: Same nothing clear. Reason Given: This is HD TV and since you have taken the top pack of Netflix so you cannot watch Netflix as well
Then Next turn Tata Sky: Too much Blurryface nothing clear, again this was the problem with Tata sky
Then he played Songs on You Tube: Song 1 Nothing clear, Song 2 Nothing clear, then he searched among 100 songs to find which will be clearly visible. At last he found a song which was clear at 1080 Pixel and then he said since I am able to play one song clearly so there is no problem with the Product.
In Fact this is the best this product can perform.
- Thank You! We appreciate your effort.