MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg

GoFrugal POS Software Reviews

No concept of after sales service or query follow
Aug 21, 2022 02:20 PM

I have no idea how the product works. the demo was good.


But after I bought the product, I had to chase them up to get a handover and its schedule. The resources assigned for the handover had no idea how to configure the tool for my requirement(eventhough the demo was specifically for these cases). I had to chase them for over 2 months(even after detailing the requirements in an email). And frankly, these were not exception cases. they were just the normal scenarios for inventory management. However, all the resources were just interested in showing me the buttons to be used for billing.

Like
0
Comments
416
Views

Awful Service
Dec 21, 2021 03:16 PM (via Mobile)

We bought this software but installation team is too slow. Its been dealing and calling them but do not answer. Very bad service.

Like
0
Comments
616
Views

Customer Support is worst
Apr 05, 2021 06:06 PM (via Mobile)

Gofrugal as a erp and pos software, it is good but customer support is not good. Their team don't understand the issue. Last one year I suffered a lot. There are lots of bugs in GST billing of this software.

Like
0
Comments
916
Views

Write your review on

GoFrugal POS Software
1
2
3
4
5
Software & Team both are worst.
Jan 01, 2021 09:38 PM

There is no one to understand the problem & I am facing a huge problem but no one give any proper solution. Only they pass the query to one to another person. finaly they agian ask me how may I help you.So please guys dont go for gofrugal if you want to save time & save your business. toooooo much delay then after also not get any solution.

Like
0
Comments
1397
Views

Bangalore, India India
My honest review on GoFrugal
Mar 03, 2020 06:26 PM

This is my honest review.


This software was recommended to me by a retailer in ooty.


On contacting the bangalore office, I was visited by their area manager and Santosh.


I paid Rs 10000 as advance for them to start installation and training


on day one an inexperienced person visited my place and could not install properly even after spending 8 hours on the job. clearly he was not trained and kept calling his office for clarifications. He could not finish the job


On day 4 after numerous calls I was visited by Santosh who spent nearly 5 hours trying to install. Nothing was done to my satisfaction. He told me to start using and any bugs and clarifications would be sorted out the next day


I started using the software and encountered millions of bugs, I made a note of every one and contacted Santosh. He told me he would follow up and solve any issues facec by me.


That is the last I heard from them.


I have since installed Shoper from Tally and am extremely satisfied with it.


With regards to GoFrugal I request all people who are considering it; Please do not trust go frugal. They are cheats to the core and are not interested in followups once they have taken your money.


I have been trying to get in touch with them for a refund but there is absolutely no response from them

Like
0
Comments
1516
Views

Excellent Experience
Aug 10, 2018 05:56 PM

Excellent Experience in the cloud storage session, we learns more from you. Thanks to Executive Customer assure care(HIRAN) for your wonderful support and approaches. Good luck for your future goal. We need more user friendly videos in patch update process.

  • HOPPING DEER ON REDLINE
Like
0
Comments
1790
Views

Extremly satisfied
Jun 20, 2018 06:00 PM

We are from Jagajothi sweets kovilpatti, using software since from 7 months in 3 outlet, we are satisfied well, software very user friendly.


Thanks to Nallusamy for his product delivery and support also thanks to gofrugal support team for thier valuable support.

Like
0
Comments
2285
Views

Good software
Jun 20, 2018 05:32 PM

Its easy for billing and its very helpful for warehouse supplies, its good I m ok for this software


feedback assitance very good, good supporting in live chat. Was not aware about the phone support packages but they called and assisted me. Would like feedback call to be done by a person

Like
0
Comments
1849
Views

Ilkal India
HAPPY CUSTOMER WITH GOFRUGAL SOFTWARE..
Jun 19, 2018 12:36 PM

Im using this product since from more than two years in one of my shop. so im very much comfort with this app and using same software in two more shops. this software is really very friendly and good to use. even when I connect with support team regarding any problems they get solve my problem within 10 minutes. and software should add regional language like kannada and hindi language automatically cos we have customers from all other states also, so it will be easy them to read.thank you.LAHOTI KIRANA STORES, iLKAL.

Like
0
Comments
1747
Views

Very simplified software for retails
Jun 19, 2018 11:01 AM

Using this software for long time. Its simple and easy to use.


Gofrugal billing system easy to manage using one screen at a time. It avoid unnecessary complexion. Their is short cut to do many different function without selection the menu which can be used when we are used to gofrugal software


thanks beaut.

Like
0
Comments
1954
Views

Dont Trust Go Frugal
Dec 22, 2016 12:00 PM

I am using DE6.


Worst after Service support. No response from the whole on field executives. No proper setup is done from the support side. Worst Experience Very much disappointed!


Worst after Service support.

Like
0
Comments
4872
Views

latur India
Gofrugal technologies Frugal solution For Retailer
Mar 09, 2012 09:00 AM

Gofrugal technologies Pvt Ltd is very good company for providing ERP solutions for the Retail & Distribution Industries in the Indian market. they are providing software for the stand-alone store to retail chain stores too with full of automation.


They are providing 24 X 7 service support for the customer that is the most advantageous to their customers. Following are the features which are very much effective for making retail & distribution fully automated.


Sales management.


Billing management


Quotation


sales Order


Customer database management


Delivery management


Promotions & Scheme management


Purchase management.


Purchase entry.


Goods inward note.


Delivery Note.


Distributor management.


manufacture management.


Inventory Management.


Opening Stock Management


Physical stock verification management.


Stock Update management.


Price level management


Conversion management


Bacode printing or unique barcode printing.


Category Management.


Multi Company Management.


Reorder Management.


Location Wise Stock transfer.


MIS Report Management.


Customer Analysis.


Category Management.


Fast / Slow Moving product wise / category wise / distributor wise


Sales Report


purchase details report


Stock Report


Accounting management.


Account Book


Registers


Trial Balance


Profit & Loss A/c


Balance Sheet


Ledger


Tally adopter for transferring data to Tally.


Thanks to Gofrugal for providing this kind of technologies to Indian Retail & Distribution sector.


regards, Pawan 9004299444

Like
2
Comments
9533
Views

Write your review on

GoFrugal POS Software
1
2
3
4
5
Show Full Comparison

GoFrugal POS Software v/s Norton Utilities v/s PowerQuest PartitionMagic

Overviews
Overall Ratings by MouthShut Members
Product Recommendation by MouthShut Members
50%
100%
100%
Votes
102
51
17
Features & Functionality:
Ease of use:
Help & Support:
Look & Feel:
Value for Money:

Recent Questions and Answers on GoFrugal POS Software

500
Have a question? Ask away!

X