HDFC Bank ForexPlus Card

I OWN 4 HDFC BANK FOREX CARDS FOR MY ENTIRE FAMILY. I AM IN LONDON STUCK AT THE AIRPORT AND ALL THE FOREX CARDS ARE NOT WORKING. WHEN I CONTACTED THE BANK I WAS TOLD THAT THE SYSTEMS ARE DOWN AND THE CARD WILL NOT WORK FOR ANOTHER 3 HOURS. NO INTIMATION WAS GIVEN TO US REGARDING SYSTEM DOWNTIME.

HDFC BANK FOREX CARDS ARE NOT RELIABLE AND WHEN TRAVELLING PLS CARRY AT LEAST 2 CARDS OF DIFFERENT BANKS.

THIS HAS HAPPENED WITH MY RELATIVE AS WELL ON PREVIOUS OCASSION BUT I THOUGHT IT WAS A ONE OFF. SYSTEM BEING DOWN SEEMS TO BE A REGULAR FEATURE AT HDFC BANK.

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They are charging a lot. On 1 GBP they are charging more then 3 INR. Not recommended at all. Please choose other banks, not HDFC.

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I took Forex card form HDFC and was useful for nothing. Nowhere in world forex card is useful. Absolute nonsense to lose your hard earned money. First HDFC sold GBP rate and after learning its uses, I returned it, for selling rate of HDFC. Wasted nearly 20000 for nothing.

I would love to give 0 star

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Expect extra welcoming service while applying for it in the bank branch, but after that everything vanishes in smoke. Loading the card is near impossible, bank employees wont look at you even after the card is delivered, expect no help. Unloading the card is also a tedious job, cant do it online- you have to visit a branch again. pathetic in short.

take it only if you have no other option available, if you have a credit card don't think about it even.

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I tried to reload card and it’s taking me 5 days not yet reloaded.

No proper response from HDFC bank.

I ended with so many problems by using with this worst forex card.

It’s charge me alot by saying no fee, no extra charge.

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You can load the HDFC Forex Card even in the middle of the night from your Debit Card. However, the money might not be loaded despite the fact that it is debited from your account immediately. You keep on tweeting or messaging or calling them. Nobody listens. Then after 24-36 hours an email is received that the load was unsuccessful and the amount has been reversed. Surprisingly, the reversed amount is not credited back to the account automatically. You have to struggle to know where is the money which was debited from the account. Nobody has a slightest idea. Thereafter, bank holidays start - Saturday, Sunday and Monday(Gazetted holiday) and I am still waiting for the amount to be debited. This is the worst part. Debit takes place even in the middle of the night by the HDFC whereas Credit is nowhere insight. I am waiting for the money to be reversed back into my account so that I can reload with the same amount. What benefit can such a forex card provide?

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I applied for this card for my daughter and she took it with her after activating the same. while trying to withdraw cash from ATM at airport it didn't accept the credentials. tried it on few more ATM which were visa and master card approved, but same result. Tried connecting with the customer care staff, including nodal officer at ahmedabad, but the answer was the card is active and they cannot do anything about it. I asked for the higher authority contact details which too was not provide.

Wrote to the customer care with images of the messages of POS and giving ATM details . Surprisingly the answer was there is no transaction details with them, thus negating the visual evidence.

The matter was escalated on the escalating matrix, the reply recieved was only auto generated reply. after few reminders they answered back accepting that the product is defective and I need to initiate the process for new card, which requires physical presence of the card holder who currently is in UK. Again a service request was raised which still remains unattended. After going through mental torture for almost two months, finally I withdrew the amount and transfered the same to a friends account through TT.

A bank of HDFC stature and service worst then any small pawn shop.

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Didn't expect such a bad experience. When other forex card companies are providing hassle free door service and online withdrawals, for HDFC I had to go to there branch to collect the card and took me so many hours to withdraw the amount later on. Even the forex rate that they charged was higher then their competitors. Also they were running some offers while applying the card but I never received any such offer and their customer support is worst. Please use any other forex card website if you want to save your time and money.

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HDFC forex card worked with me well. It was very useful during my stay in Dubai. Refilling the cash was easy and fast. ideal for short trips as well as for longer stays. excellent service.

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I wouldn't recommend forex card from HDFC credila..initially they will be nice to you then once u complete all the process they will increase the interest rate for some reason and after one semester there customer service will treat u in a berated way..this is my personal experience..I am doing my Masters and this is my 2nd sem and we are looking to change the bank...hope this helps someone. If there is a zero in the review I will vote it that's how unsatisfied we are.

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After making me open a hdfc act to get a hdfc makemytripforex card, the so called benefits(MMTBLACK coupons, OLA coupons)advertised under it is a big scam. For a month I have been requesting for it and all I get is a automated mail saying it will be resolved in 5 working days from one

Mr. Jebasundersingh Devasahayam

Customer Service Officer

Customer NRI Team

HDFC Bank Ltd.

My trip is over and my tie up with these guys is also over. Closing the HDFC act.

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I planned for my first international travel to Malaysia, and Indonesia. At first I did not have any idea about Forex cards. I though I had to take cash and remember all the currency values. But to my surprise I found about HDFC Multi currency Forex card just a day before my departure. I went t straight to the bank branch, Gachibowli, in Hyderabad. The staff was very helpful. Offered me regalia nd Multi currency Forex. from which I opted for Multi currency card(but I think regalia is better, Not sure). I had to pay the money upfront and they informed me, I will get my card the next day. I feared, what if I didn't get my card on time, or what if it had activation issues, as I had deposited all my into it. The next day, I was informed that my flight was pre-poned from 5 pm to 12pm, and I didn't even get the card yet. I immediately called the bank representative, they were very helpful, asked me to submit the copy of my travel docs by which they can provide the card as soon as possible. I emailed them the ticket, and they informed me to visit the Main Branch, where my card will be ready in an hour. I was still in panic as I have to reach the airport on time. I went to the said branch and asked about my card as said by the bank representative, to my surprise, my card was ready and they informed me, that to check I can just buy something from online foreign store like for 1 MYR to check, and I did and it was active. The service was great and the bank representatives were very helpful. I did not had any issues while in travel and came back happy.

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I recently had a horrible experience when I was on a educational visit to Rome. I bought HDFC forex card from Koramangala, Bengaluru. When they wanted to issue the card, the concerned department used to call me every half an hour and made me feel like I was a king. I was short of time and I was forced to opt for their card. When I went to Koramangala branch, I was greeted by a girl who could neither speak Kannada nor English. She was helped by another guy and I was told very clearly that for every ATM transaction in Rome, I would be charged 1.5 euros as ATM charges. But to my horror, on the very first ATM transaction, they charged me 16.5 euros! It's been more than a week now that I am calling them up from Rome to find out why this has happened, but nothing has been done to this end. They just say that they r looking into this. What the hell do these guys think of themselves. Because of these morons I am unable to draw my own money and they don't seem to care for their customers. Why should I lose Rs. 1500 for every transaction that I make. I don't know what to do as I am stuck in a foreign country. These guys should be booted. Please guys refrain from HDFC. I would rate minus 5 or the worst possible rating for HDFC

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I had taken HDFC forex Card for my US visit. It was full of problems. I was not getting any message after use. Most of the places it had not been working. When I tried to get the details on line I was surprised to get the message, " User Blocked. Plz contact Customer service-Ph No . Made international call and no service representative came on line and I had to cut the line after 15 minutes where there was full of self praise of HDFC bank. Further surprising was when I went to branch to get the details, they could not provide full details. and they provided me only day wise summary details of usage. Further surprising was that issuing staff had entered wrong phone number and wrong email address. Rates charged were very high and more over different than those promised.

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I have taken HDFC Forex card for my Europe trip .

Initially I faced problem in activation .Fortunately I tested it by buying something online.

Even though they says that it is activated, it was not .So please buy something and test before going

abroad.

HDFC says that it will not work for sites which need credit card.

But majority of sites ask us to enter credit card and ideally it should work.

I tested it and I found it worked for a site but not another .

The problem is, I did not get the fund reversed till now .Transaction is done on 14th April and today is

26th April 2018 .HDFC does not know when this is going to be reversed .

Now my money is blocked and if this happens for few more transaction my whole money will get blocked .

There is no use of this money, if it is reversed after my trip.

HDFC announced a outage of multicurrency card recently .This is a risky affair, people who travel on that day

will certainly suffer.

For me it looks like system is buggy and we need to plan another card when you travel.

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Hello,

Now I want to share my genuine review on HDFC Bank ForexPlus Card.

This bank's facilities are wonderful. The service provided by them is very good and nice.

Customer service is too impressive because they totally focuses on its customers expectations and fulfil those.

The Rates and charges they take from their customers are fully reasonable.

I a very satisfied with the service and facilities of HDFC Bank ForexPlus Card.

My experience was very good with this bank.

Thank you.

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I am using HDFC Bank ForexPlus Card for long three years. I am charging 890 INR each year, when I have approach to apply this card the relationship manage has told me this credit card would charge only one time annually but after 2nd year there would be no charge on credit on annual basis. So I have applied this credit card but still I am charge 890 INR annually, it doesn't have cash back offers for groceries, petrol fuel purchase or utilities bills. Instead they only offers cash backs offers on electronic product in which I doesn't purchase many often in a year. The rate of EMI's interest is 18.5 percent on each year which is charging very high comparing to others. Here the customer care are less experience as once my transaction has been declined but I was charged from the merchant but the customer care has delayed in resolving my issues, they done my refund after 16 days. Even the customer care doesn't shares me any existing offers in my card. I am not satisfied with this card, so I can suggest everyone to select other credit card rather than this.

Customer service is poor cause when you call them they hardly pic your call and you have to wait for them at least 10-12 min, after wait of that much time there is no guarantee if will provide solution from their end. They might be divert you to the bank personal. and bank staff as always not supportive with customer.

I hope this review will help you to know about HDFC Bank ForexPlus Card. Thank You For Reading(+)Customer service is poor cause when you call them they hardly pic your call and you have to wait for them at least 10-12 min, after wait of that much time there is no guarantee if will provide solution from their end. They might be divert you to the bank personal. and bank staff as always not supportive with customer.

I hope this review will help you to know about HDFC Bank ForexPlus Card.

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Please dont buy HDFC foreign exchange Card at Bangalore worldwide Airport, in which CENTRUM problems the cardboard and that they say there will no longer be any fees even as issuing the card. However later you'll come to realize that they have looted 6% of what is loaded for your card. There is a person through call Ranjan at CENTRUM, Bangalore international Airport who advised me that there'll now not be any costs for the card. He by no means advised me that there will be 6% costs relevant at the foreign money loaded. In case you load one hundred USD then 6 USD is LOOTED by means of them. Please be aware friends. Humans are just anticipating looting others.

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My wife was without money on foreign land as we trusted hdfc bank FOREX card;

HDFC BANK FOREX CARD IS ONE OF VERY EXPENSIVE FOREX CARD;

AND HOW MUCH OF PAIN IT SI IF A PREPAID FOREX CARD DOES NOT WORK OVERSEAS.

SHAME ON POOR AND UNRELIABLE SERVICES OF HDFC BANK; NEVER TRUST HDFC FOREX CARDS AND THEIR POOR NETWORKS.

• We have even tried to change FOREX PIN and retried at ATM; but it does not work;

  
  




• My Spouse Sarika Ahuja(holder of Forex card) - HDFC cust id 23394547;called up Ahsaan Quereshi; who has not provided any help and behaved very irresponsibly and has not helped on our issue despite calling home multiple times on International call;

  
  

HDFC bank and Ehsan Quereshi have behave irresponsibly and are causing of all stress and harassment as my wife struggles for Forex in Europe;

HDFC FOREX has made no effort to deliver Forex as ATM are not running and no offer to help us; and despite knowing our problem - Ehsan Quereshi.(bas-tard) is not picking international calls

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In June' 15, I have been drawn closer by HDFC deals fellow offering ForexPlus card, whereby I unmistakably specified that I have various Visas and am in no post for any new card. That is the point at which I was clarified about supposed elements of this card: through which I could get film tickets free each month with certain spends through this card.

Being a film buff I thought this could be a decent offer to go for. I then kept an eye on their purpose of offers and I was informed that it is acknowledged wherever including shell petrol bunks. With this certification I began utilizing this card and afterward came reality: following 2 weeks from the receipt of this card one of the Forex officials called me to tell that film vouchers offers is getting terminated from July'15 onwards.

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