Axis Bank Visa Credit Card

I have recently got an this card from Axis bank it was very worst they said free of card once I purchased they are saying you need to pay for this they don’t have proper customer service also for pin they taken 15 days time and also customer center also will take 15-20 min to take calls as well .Axis bank customer service is really pathetic.They are the worst customer service in credit card industry. Go for some other bank card.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Axis bank customer service is really pathetic.I have recently got an this card from Axis bank it was very worst they said free of card.

Once I purchased they are saying you need to pay for this they don't have proper customer service also for pin they taken 15 days time and also customer center also will take 15-20 min to take calls as well as these people don't know how to response the people I would like to suggest don't go with this banks instead of you can buy other cards they don't have offers also they promised something they given something don't go with these people they will bug your money unnecessary I frustrated with Axis bank credit card

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have been using this for more than a year and yes I am really benefited with this great one.i am shopping lover and this is the best option to get more points while shopping and it was really a great idea to be implemented to redeem that points in form of cash or coupons.i am very glad to use this as it has many offers for rewards program.even the service is really awesome and when ever I got an issue regarding my emi plans or any other card issues, they will help me out in a span of time and it was really good in service.now I have been using this points for some gifts card which can be used for christmas.it was good to have, as my purchases increase it automaticlly increses my limit and I am aware of that.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

They are the worst customer service in credit card industry. Go for some other bank card. I get  call for paying off dues, that when I realised that my office boy has dropped the check off in other company( HDFC) credit card payment branch.

I issue a new check to Axis, drop off at nearest location, . Get a call again for payment, gave them the check number and branch deposited in, and yet next day, get a call that SIBIL will be reported of payment issues.

I am like, what the hell, . your representative is given the details of check being deposited, 24 hours down the road, have you guys even checked that ATM drop box facitlity of checks and reported received? And suddenly this harrasment.then I call them to inform on the message, and they toggle me from department to deparment, put me on hold for 45 mins. are we so worthless and spare time with us to even bear cruelty of a card company////

they get business but if this is how their attitude is. hell with such a card company. Pathetic, disgusting, disappointing, frustrating, and useless credit card bank.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have recently got an this card from Axis bank it was very worst they said free of card once I purchased they are saying you need to pay for this they don't have proper customer service also for pin they taken 15 days time and also customer center also will take 15-20 min to take calls as well as these people don't know how to response the people I would like to suggest don't go with this banks instead of you can buy other cards they don't have offers also they promised something they given something don't go with these people they will bug your money unnecessary I frustrated with Axis bank credit card I requested to cancel this card suddenly customer care people disconnected my call no response also go for HDFC or citi bank it was very good don't go with these banks annualy you need to pay 1000 rupees that to you dont have proper credit limit they will give only 20K for 5lpa income its very bad friends don go with this bank.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Cheat they are don't go with them. They withdraw 1500rs from my credit card. Now when I say it is not done by me they say fill some stupid form to reverse my money. Customer Care is stupid and email is more worst then IRV.

Stay away axis credit card.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I am salaried person. With today’s life style it is very essential to have credit card. As I want benefits of credit card I have searched a lot with all banks. I found axis bank is offering very good benefits with their visa card. They are giving benefits in restaurants, shopping and petrol surcharges.

Moreover their online shopping benefits are amazing. They give extra cash back on online purchase. I am now addicted to credit cards as there is freedom to pay for 45 -50 days. I can manage that funds from my salary and take benefits from the card.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Horrible customer service. 0 follow up.scamers one thing's for certain you soon you don't want to work for this piece of crap company scam scam scam scam scam scam scam scam scam scam scam kids games. This is a horrible evil company was Satan as it see you stay far away from these equal equal equal equal equal evils Cameras Cameras Cameras evil evil evil

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I am new to axis bank credit card as m using same from last four months.

When I received call from axis customer care that I am eleigible for axis credit card and can avail same without any hassel, I said yes to them.

One oftheexecutive visited me atmy place and tookmydocuments and forms and they promised to deliver card in 21 working days.

On 20th day I was holding my card in my hand.

They deducted a joing fees of rs 285 but as per their promise on my spend of rs 2500 and more they very next day reversedsame amt to my card account and m happy.

Till now its good to use axis credit card

Its very good that they settle your payment on the spot to your card account where as most cc do it in plus onedaytime.

Just that updates from customer care service is slow or delay

Like the day I received I card in morning I contacted for update and they dont have any update.

Overall its good to be a axis bank customer.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have axis bank saving account purely for my salary account. With that came the lethargic experience of axis bank the executive sweet talked me to take credit card but withIn 3months of discomfort I called them up to discontinue my card for which their trump card was to pay up all the outstanding which I willing did post payment clearance I cut the card into 2 pieces. I thought that was the end of trauma of dealing with axis bank, but I was wrong

One fine day I receiving outstanding statement with payment of RS 8000 payable. I called my relationship manager but does not give me contact informs me to write to customer service email id who responds with predefined emails some pointed questions are unanswered the least was to call which states they don't have phone call facility.

I may be right or wrong in my views BUT when I decided to cancel he card there were more than 5 human interactions to ensure they don't loose the account but today I have received email if you don't pay outstanding we will deduct it from your salary account.

The question is not of money but unprofessional behaviourist you have other clients we have other cards and banks too. I humble request to all is to be vary of such crooks who work purely to earn there incentives and not for customer Sevice

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I use to shop maximum using emi transactions as it gives time to pay and one can grab its product and deal even its expensive.

Firstly I agree for Hdfc credit card and purchase my first S4 mobile pay using credit card emi.After that I buy various product using credit card.A time came when I was short of limit as my limit exceeded so I prefer axis credit card which is very friendly and giving various offer that time.They are also offering 24 emi looks great to me.I started using it and found that there debit interest is much higher comparison to other cards.It start giving me trouble in interest.We are already giving interest on emi, alternatively cess tax, debit interest and yes its by default service tax started giving me problem when I use more.I did not found it in other debit card.

I want to suggest axis bank to please review your calculation once because if we pay more than 1k interest for less price then its worst to use credit card. I also suggest other to please review my words on and ask the expert before taking credit cards.

Thanks

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I think all agree that axis is one of the worst credit cards

Some people have posted positive reviews & people reading may think

Oh 8 people had bad experience

but 2 people had good experience

Dear friends

READ THE POSITIVE REVIEW

ITS WRITTEN BY A TROLL OR SEO ARTIST

PEOPLE PAID BY THE BANK TO WRITE POSITIVE REVIEWS

DONT GO FOR THIS CREDIT CARD

THERE ARE MANY BETTER OPTIONS

THIER CUSTOMER SERVICE IS A JOKE

I WAS SPEAKING TO THIER CUSTOMER SERVICE FOR MAYBE HALF HOUR

AND I THINK THE GUY WAS DRUNK AS HIS SPEECH WAS BLURRED & INCOHERENT

PLEASE AVOID

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Beware of the'cash back'(sic) offers advertised by this bank!  Back in October'14, they had advertised 5% cash back at various stores, of which i'd shopped at Westside & Hypercity, well in excess of the minimum purchase value and the cash back was to be credited into the card account in Dec'14.

It's February'15 and counting, and i've haven't heard from them even after calling up their helpline and registering my strong feedback on this con job. For the record, though unrelated to my case, this is the same bank that was in the news recently for a rude communication to a national sportsperson, for which they had to issue a public apology.

I think it's really sneaky of the retail brands and the bank to pull such fast ones on their customers.  One side they are increasing the spend on brand building and their operations team is ensuring that all the efforts go in vain, by pulling such cheap con.

If they can't delivery on commitments, then they should NOT make them in the first place.

Shame on the bank and the associated retail brands.

Rgds

Vasu

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I took axis bank my wings credit card in July 2014. My welcome kit(pic attached) shows that the card was issued on 10 July 2014.

It offers 2 complimentary domestic flight tickets thru ezeego valid upto 6 months(check t&c point 5 - https://axisbank.com/personal/cards/credit-cards/my-cards/My-Wings-Credit-Card/T
wo-Complimentary-flight-tickets.pdf).

When I called ezeego on 8 Jan 2015, they said that my card was issued on 7 July 2014(not 10 July 2014) and the offer is only valid for 180 days(not 6 months). I dialled axis bank customer care and they say that the cards have validity only in MM/YYYY, not DD/MM/YYYY.

Then I mailed them axis bank and they also say that it is valid for 180 days(attached the snip of mail).

I am not even feeling to rate them 1. I wish I could rate them 0/5.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

AXIS BANK CREDIT CARD IS one of the worst credit card. They will always make us to pay the full amount and then they will charge the interest like anything.

No flexibility at all.

They will say no EMI option. we have to follow their rules, i.e we have to pay the interest go on.

But they will increase our credit limit and make us fool. please don't go for this card at all for any cost.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Its been a nightmare, since I got this card. They first of all give a very insignificant amount of credit limit on your card and then rip u off your money in the name of interest and fines.

The customer support is horrible. It was a very big mistake opting to get a credit from this bank.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I informed about the scam page deduction immediately on 3rd Nov on axis bank titanium card, these guys just didn't take any action to stop the deduction.Then I sent them dispute form on 6th nov along with email proofs, they kept sending useless emails of waiting for x no. of working days and kept asking me proofs without checking their emails.

Again on nov 13th I sent the revised form as requested by you but they didn't check my email.I have also submitted the form in branch office and emailed them proofs.

Again on 17th Nov you have asked for revised form and supporting documents.Their reps are highly inefficient and cadual about dealing my case.It's a matter of Rs10040.60 and interest of Rs 400 and these guys are playing these foul games with me.

Axisbank has taken the scam deduction as a source of earning.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

It is so difficult to actually talk to someone, I think I managed after some 20- 25 attempts to be told to generate phone pin. No one told me that the atm pin is the same as phone pin, I may have been ignorant but they did not help. I generated the pin and once again I was unable to reach an agent. The option never is there. One just accidentally reaches them sometime. There is no option of talking to an agent. I know this must be to curtail calls but them, we are paying and in a crisis or panic u r just fumbling with various nos trying hard to reach an agent.

I wanted to stop a transaction but could not do it. There was a transaction made using my previous card entry without the final password which is mandatory by RBI. I got no msg that the transaction was made except after they cleared the transaction, and then I could never reach the rt place to stop or cancel it. Reading all the other reviews I think I ought to just cancel this credit card. What is the use of some loyalty points when the bank is in reality not loyal to u!`

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Never ever go for Axis bank credit Cards

Axis bank credit card service is worst, even if it is the last card service on the earth, dont go for it. They will charge interest like hell, even bloody rowdies who lends money will charge you interest loyally. These guyz are professionalized looters.I have been using many bank cards but I found this to be worst than anything.

Even they are not flexible in any thing like statement date. Their statement date and due date lies in the same month  for my card and they are not ready to change that where as others do adjust according to your salary date on request.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

They are providing 2 catagories for 5% cash back. One of which I opted was Fuel. On the Welcome Kit they have clearly mentioned that no surcharge will be levied on fuel transaction of Rs 400- Rs 4000.

I did a few fuel transactions and found that they are charging 2.5% surcharge on the billed amount. On contacting them, they are like the instructions in welcome kit are for other cards and not for my choice credit card category.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.