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Traffic Report- Firewall Outage

By: faisal Verified Member MouthShut Verified Member | Posted Jul 01, 2009 | General | 1236 Views | (Updated Jul 01, 2009 02:04 PM)

Nobody loves heavy traffic as much as I do ... especially when the traffic is on our web servers. It simply thrills me. Last weekend was an intense one for all of us at MouthShut.com and we worked overnight to manage the traffic.

Past Sunday morning, our engineers noticed a huge spike in the traffic on our websites. They tried to resolve the issue, but the CPU load would just not come down. We added more servers overnight and decided to restart the core firewalls. Believe it or not, the firewall crashed just when the servers were load balanced.

I'm not going to tax you with the details of the ‘hows’ and ‘whats’, but there's one thing that I want to re-affirm - our promise to keep working harder for all of you. Our entire team loves the fact that you love MouthShut.com and trust me there is nothing more addictive, nothing more motivating to keep us on our toes all day and at times (as in this case) all night also.

We've faced outage only three times in our nearly nine years of being on board. I promise you that we will set new benchmarks for higher-uptimes. So no worries and only smiles.

Long live MouthShut.com and long live your love for MouthShut.com. Continue loving us and continue providing us your support and feedback.

--Faisal

PS- As of now, all our systems are running smoothly. FEW users may experience slow loading of WRITE REVIEW pages. We're working on it!

You loved this blog. Thank you for your rating.

Kweldebs

Jul 01, 2009 02:06 PM (Updated Jul 01, 2009 02:19 PM)

I was surprized the other day when I had received not even a single alert!!! Trying to access the url - didn’t work and I somehow assumed MS is blocked in office. It was same at home n only the next morning things were bright :)And then got to know the e-story :)

We are so used to of browsing these days knowing little the gritty part - we actually feel helpless when web goes down ...
A khaas paigaam from you after the distort is really a relief :)
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sydbarett

Jul 01, 2009 02:06 PM

Thanks for the hard work behind the scenes to keep the site running.

Sidz_B

Jul 01, 2009 02:06 PM

For the update! Good to know Ms is back up and running smooth! Keep rockin!

@Sidz@

Snobbiest

Jul 01, 2009 02:10 PM

And whenever u guys have time, do look into the error message about Stack overflow which we have been encountering while sending gifts...

hermit

Jul 01, 2009 02:18 PM

Thanks for this post.
Also, I have placed a request before Vikram (in his DP).
As you have the email id of all members, you can also send an email regarding the outage which will help for sure.
Yeah, review upload is a bit slow.
Myriad wishes from MSians are there to backup the techie's hardwork also,
Good days ahead,

Sajit
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rawraj

Jul 01, 2009 02:31 PM

I think you should move to cloud hosting from rackspace so you dont have to worry about spikes the server upscales itself and you get charged for whatever is used,
I think its the next big thing in hosting.
Checkout rackspace.com It is very economical considering, the costs and the downtime involved in trying to keep up with such spikes.
Kudos to the team for getting out this so fast a firewall crash can be nasty sometimes. Good job.
Regards
Jairaj
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Shalu.D

Jul 01, 2009 02:44 PM

Thanks for the update. Its good to have MS back :)

JaveedAhmedM

Jul 01, 2009 02:48 PM (Updated Jul 01, 2009 02:49 PM)

That’s a Nice record to Know....

I thought this was the Mumbia Road Traffic Report... LoL

Thanks for the Update through this DP.

All the Best Wishes for Future without Black Outs...LoL
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arunroy

Jul 01, 2009 02:48 PM

Thanks for sharing this piece of information
Congratulation to MS Tech Team

Paulsb02

Jul 01, 2009 03:06 PM

That is good news. Yes, we have to be high on our guard to protect ourselves.

Keep on the good work!!

Raj_onlyone

Jul 01, 2009 03:11 PM

Congrats for getting heavy traffic on your servers and I wish you more and more of the same in the future ...

Thanx for the post

Bset wishes to the MS Team
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megnamahi

Jul 01, 2009 03:32 PM

Thanks for the hard work and bringing ms back!!!

athulii

Jul 01, 2009 03:45 PM

Our love for MS and our support is always guarenteed

kanika_22

Jul 01, 2009 04:29 PM

thanks for the update,, glad to see that MS is back,,

fenil_seta

Jul 01, 2009 05:04 PM

No probs and glad to knw MS worked hard and fixed the prob. And yeah, I m here since 4 yrs 3 months and have rarely encountered any probs...MS rocks!!

FENIL
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derebail2008

Jul 01, 2009 06:06 PM

Some of my TC contacted me desperately any news on MS, i knew for sure that there must be some glitch and working on it takes 2 to 3 days and my prediction came true. Lol. All is well that ends well...Read More

angel_babe55

Jul 01, 2009 06:52 PM

That the problem resolve soon or else I could be dying of my addiction in MS. I t makes me sad whenever I log in and being log out automatically. But hopefully nothing like this will happen again in the future.

ALL THE BEST!

God bless.
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Messiah

Jul 01, 2009 06:56 PM

Only when it went off the air did I really realise how much i missed MS- even though in the short span of less than a month that I have been a part of it!! Please do keep up the good work.. May be some form of info in the form of an email is possible if such issues crop up in the future, so that all of us do not keep on adding to the problems by constantly trying to browse again and again??...Read More

khulamunh

Jul 01, 2009 07:13 PM

Or is it?
How about my 20th floor 4 BHK flat,as requested.
Gag me or else,nhi to humko mangtaich hai.

VelM

Jul 01, 2009 07:24 PM (Updated Jul 01, 2009 07:27 PM)

kudos to your tech team for bringing back MS. great to hear that ’’We’ve faced outage only three times in our nearly nine years of being on board’’.

My regards to the Tech team & urself for bringing the downtime to normal maintenance level's.
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