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1.57 

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Treebo Reviews

The coustomer support is very bad
Jul 31, 2024 11:50 AM 322 Views (via Mobile)

The coustomer support service from treebo is very bad , would never make any booking from treebo , and neither recommend anyone to book from treebo


Dirty and lier hotel
Jul 01, 2024 11:16 PM 447 Views (via Mobile)

Treebo Dee intercontinental amritsar we stayed.


1- no hot water in bathroom.


2- Although wifi is there, there is no internet n no data. After complaining nobody could fix it


3- Room is filthy, linen the most dirtiest ever.


4- No bathroom amenities, no soap, no shampoo, only a handwash is kept which they call it shower jel.


5- I wanted to have khichdi for my kid, but only they could offer was milk for dinner.


6- Booking time they say they have parking, but what they have is road side space for parking.no dedicated parking space, hence lier.


7- For food they have plates and katories which seems age old dirty like can't describe.


8- Last but not the least, few staff are so rude and impolite that they don't deserve to be chaprasis in hotel industry.


9- At the time of check out I paid for some food items that we had consumed but no invoice issued to me saying it will be issued online.but I did not get any bill, the amount was 290/- probably they pocketed the amount.


10- Don't want to attach any photo or video, pls visit the hotel n see for yourself.


This was my first n last stay for treebo hotel, as my expectation was way beyond imagination, since I thought its a chain hotel, so must be at least offering what they are showing in their website.


Gaya, India India
Horrible experience with booking hotel on Treebo
Jun 29, 2024 02:14 PM 453 Views (via Mobile)

Hotel book through Treebo in Mahablashewar Named Shindola resort. Booked 2 rooms for 4adults and 2 kids age:-7 and 10months respectively.


1.Leech on bed cover under the blanket (picture and video attached) .




  1. Unavailable toilet seat on western toilet, after asking they brought the broken seat and told us clamping bolts are available in Pune and we have to manage with the seat(picture attached)




  2. Room on ground floor with broken window lock, no privacy and anybody can barge in through window.




  3. During book through Treebo, it was advised we will be getting the valley view room and they will advise the hotel for the same and asked us to pay in advance(50%) of the total booking, after reaching hotel no valley rooms as it was already booked and only 2 rooms beside office were available.




  4. Stinking room, both the room bathroom were stinking with some dead rat smell. It was notified and we were given room freshener to spray.






Note:- Hospitality of the hotel is good and apart from that nothing is even worth to stay. We had planned for 2days stay but had to cancel becoz of so many issues with the hotels on day 1.


Note:- I have too many picture and videos which I have shared with Treebo as well on their mail id. And I waited for their response as well. I received the call and wanted to know the corrective action from their side but nothing in mail I received. Received call that necessary action was taken but they don’t want to share what was the corrective action.


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sreejithv321MouthShut Verified Member
Treebo
Jun 29, 2024 12:07 PM 516 Views

Its affordable brands of hotels like Fab. They have good network among all cities . Booking via other travel portal like goibibo and make my trip may give reward points


Good staff
Jun 25, 2024 09:35 AM 513 Views (via Mobile)

Rishabh is very cooperative & so help full and he helped me out to find best hotel room


The hotel ambience is very good


Worst hotel booking experience
May 23, 2024 06:02 PM 827 Views (via Mobile)

I never booked a Treebo hotel before but had to book one out of urgency yesterday. Having seen the rooms online I had called up the Treebo team and booked a room at Kochi Nedumbassery Treebo Dreams Arcade which was 1 km away from the International Airport expecting the rooms to be good.


It was advertised as a single room with attached bathroom and the few pics that were there seemed decent enough for my stay before having to reach the airport.


The customer service agent was very nice while I spoke to them regarding the booking of the hotel and I was satisfied, until I actually reached the place. The hotel was in the middle of a deserted place and wasn't even a real hotel. Just an old apartment building that was converted into rooms.


Each apartment has 2 bedrooms and the room we book is actually in one of the bedrooms. When I entered there were a bunch of shady people who stayed in the other bedroom who were smoking in the living room. There were other rooms where people were doing drugs. And the place was a hub for prostitution.


Seeing all this I immediately wanted to leave and tried to contact the Treebo customer care, but what do you know, they don't have a customer support team to address bookings and complains but only for new bookings do they have people who actually speak to you on the phone.


I spent an hour chatting with a bot on WhatsApp to complain about my issue but did not receive any call back. I was stuck at a shady place at the middle of the night in an unsafe environment in a room that was totally not what was advertised just because Treebo either failed to do a background check on this so called hotel or does not care about the standards that have to be applied for customers. Either ways very disappointed and would not recommend to anybody.


I wanted to cancel the booking and move to another hotel but that wasn't also possible because of their disgusting non-existent customer service.


Treebo goa,Baga beach r 300mts very good
May 16, 2024 08:47 AM 623 Views (via Mobile)

We stayed 4days treebo tie-up hotel , I e, hotel joaquim inBaga beach road just 300mts to beach in Goa.. The hotelmain head is goodi e, Mr.Girish.. He is very patience guy helped in all aspects..He suggested us and helped using all aspects during the stay with my family..Thank you for wonderful Hospitality, delicious breakfast .. restaurant person and food also good .. Thank you allwe went on april27th2024 with family and stayed 4days..we r happy


From


Ramesh


Bangalore


We prefer this hotel


BUT we were cheated in Rudra cashews shop near mirinda hotel , Baga calungutteroad for cashews purchase..don't buy cashews therewe purchased 3kgs mediam quality allr badand bugs.. plz buy cashews in loosenot in packet from in Goa.If I asked hotel personnel they may guide properly, but I'm not aware of that to ask and cheatedby this shop fellow..


Good experience in treebo trend inn satara
Feb 25, 2024 06:00 AM 885 Views (via Mobile)

The rooms were very clean. The staff was very helpful. Kaustubh & Shubham were very friendly. Checking in & checking out was cool. Overall a very satisfying experience.


Room booking
Dec 13, 2023 08:23 PM 1124 Views (via Mobile)

Today I had worst experience at treebo grp of hotels horizon hotel at manglore.


Even they have rooms available they are not providing on 24 hrs basic check in and check out. They made the stupid rule that 12 pm to 11am check in and check out time.


It's simple common sense why a person will book room according to hotel timing convience. When paying money, what right they have to control customer requirements. This is the worst ever experience I had. Atlast I had forced to choose other hotel.


I strongly suggest don't prefer treebo grp of hotels.


Worst Stay Experience. MY COURT HEARING WAS RUINED
Dec 07, 2023 10:48 PM 1122 Views (via Mobile)

This Place is now called VARSHA PALACE.


I chkd inn at around 10.30pm only to get a comfortable sleep so that I can attend the high court frest the next day..


I will write my experiences one by one..


1) Wrong Location on map ( the Auto driver was a good person and toot it up to himself to find the place)..


2) I get down from the Auto with a trolley bag and a office bag.. the guard was sitting right next to the door - but did not bother to help me open the door when I was struggling with it.


3) Non welcoming person at the Reception.


4) when I enter the room .. I see that the wc was not properly flushed.


5) I ordered food from swiggy.. it took them 15 min to help me with a plate.


6) Faulty TV.. I call the reception to ask for help — after 10 min a guy walks in and try’s to resolve the problem for wooping 25-30 min.. as if he was waiting for me to tell him that its ok i dont need it. (My food parcel had already got cold)


7) I need sound to be able to sleep - so I request for a room change - after 15-20 min they ask me to shift..


VERY IMP - I HAD TO CARRY ALL MY OWN STUFF FROM ONE ROOM TO ANOTHER..


8) I freshen up and wipe my face with the towel - SHOCKED TO SEE WHITE THREADS ALLOVER MY FACE - had to use my TAHIRT TO WIPE MYSELF AGAIN..


9) smelly seating with worn out wall paper..


10) I took bath at 9.30 — NO HOT WATER.. didnt have time to crib on this matter as I was getting late.


11) I try to leave my cab was waiting … and the door handle cones off.. another 5 min to manage.


Unfortunately I am not able to upload all pictures here.


Poor quality
Nov 18, 2023 04:06 AM 1194 Views (via Mobile)

They dnt provide dental kit. Treebo Representative do not care about your requirements.


2 Bed joined charges are high compared to amenities are provided.


Extremely bad customer service
Oct 18, 2023 06:36 PM 1291 Views (via Mobile)

The person picking up the customer support call are thr least trained people I have ever encountered.


Their hotels are dirty and they refuse to issue a refund for a hotel I have not even checked into on baseless terms and refuse to give any logical explanation apart from "I'm sorry"


Horrible customer support and very bad hotels.


Never stay in any treebo hotel if you expect to recieve any decent service


Never Ever Go with TREEBO.COM ????????????????
Oct 03, 2023 07:28 PM 1237 Views (via Mobile)

Experience shared 02 October


Mahabaleshwar La Paradise Hotel


My first experience of hotel booking through Treebo has been so bad that I would not like to advise anyone else to book any other hotel and face problems with the family.


Treebo tripled the hotel rates last weekend and the behavior of the hotel manager given by them was also very dirty.


The facilities that should be there in a hotel for Rs 3300 were not available because its standard was Rs 900, so how could it provide such facilities. But in any case, I advise anyone not to go with Treebo.


Horrible
Sep 09, 2023 04:07 AM 1307 Views (via Mobile)

I will never ever recommend treebo properties are cheats, not to blame the hotels the blame goes to treebo for selling such shady properties . The location was horrible they lie to you while taking reservation. Dont ever use treebo.


Horrible terrible
Aug 13, 2023 01:23 AM 1425 Views (via Mobile)

This review is on Treebo Trend White Inn Koramangala Bangalore. The worst experience of my life. Filthy room and bathroom, cigarette smell has seeped into the room, no hot water, toiletries, even toilet paper was not provided. Cutlery was old and filthy. Terrible service, U can say it with proof that the hotel is mos


Best experience
Aug 09, 2023 05:59 PM 1454 Views (via Mobile)

It was very nice experience at Thrissur Ammu Regiency, booked through Treebo. Service, food and behave of staff everything was an excellent experience. Thank you Treebo for arranging Such nice Place.


Very worst service provider
Jul 16, 2023 04:40 PM 1459 Views (via Mobile)

Very disappointment with your service and staff talk was very rude really hurted for us. If you have any strict policy related for couples .please mention us before making any partial payment very much hurted with your organization for unwanted talks from your staffs


Good custome service - Treebo Hotels
May 27, 2023 12:58 PM 1599 Views

The treebo hotels paid me my money since this was a one of case of my mom being hospitalize due to which I had to cancel my booking. The booking was against the policy but even then they paid me my money back. Thanks Treebo


Treebo the worst booking experience you can get
May 25, 2023 12:37 PM 1520 Views (via Mobile)

Booked a hotel in Guwahati near airport and when tried to modify the booking the customer care executive just bluntly said it was not possible. I would sincerely request everyone to please avoid treebo hotels. Absolutely worst customer care executives present in Treebo. I am never going to book treebo again.


Not Family friendly
Apr 02, 2023 01:00 PM 1607 Views

Was coming from Tirupati/Sri Sailam trip and booked a premium room for 1 day(Rs 3050) and visited with wife and daughter as need to catch a train from Hyderabad the next day. Within an hour of check-in, a hotel staff opened the door and entered our room from outside saying that an AC maintenance guy has come and need to inspect AC for maintenance.


Just imagine that you are staying with family(females) and someone enter inside the room without even knocking the door. Horrible!


I then called up Treebo customer care to inform the same and customer care executive told me that they are calling Hotel management to meet/call you but no one from hotel management seems to be interested to meet/call us.


Treebo must invest a little in staff training and other basic hotel rules and etiquettes. It's a must step securitywise.


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