Stayzilla

Stayzilla.com is a site for travel booking and hotel booking online. This site is absolutely fraudulent. I would like to share my experience with all of you. I had booked a resort named white stone in Manali from this site. I did all the payments and procedure asked by the site. Payment proof is attached in this review. When I reached the resort and asked the hotel manager about my bookings, he said that he was not at all contacted by stayzilla com about my booking. The manager said that stayzilla.com did not sent any confirmation email regarding your booking. My money was deducted from my account already. The manager was also frustrated with stayzilla.com. I would never recommend anyone to use this site ever. This site did not even refund my money.

My booking id : 1559238-8236

So please don't use this site for any booking purpose.

Thank you.

I would like to shared my experience of booking hotel on stayzilla.com last year . I had booked hotel through this website in derabassi . I had seen first through Oyo rooms but this website Gav m lesser price same room thts y I preferred but when I booked and called the host for confirmation of booking he refused about booking and said talk to customer care of stayzilla, even I paid whole amount online . That's make m so annoyed two day till my matter not sorted bcz one side my exam date and other side not booking confirmation so make me trouble till matter not sort out. Overall website is gud and informative depth and customer care too provide support gud but first tym experience not so gud .

Hi friends, Today I am telling you about the StayZilla.com which is provide Hotel room on rent any where but its not much good because on this website hotal rent is very high and its not good looking design and layout.It also customer service is very poor.I have been booked hotal in Nainital but its price very high and it has not provide good customer service to me.I do not like this website.By the way its concept is good and information depth also but it is not good.This website take much loading time while visit this website and its not open completely in Internet explorer.This is poor website.I do not recommend this.

Thank you.!

Hiiiiiiii please dont use this website there most ghatia website. if you book a hotel or flight its may be high charge .you can get more discount form make my trip or goibibo .

and if you cancel your booking then please forget your refund amount for 1 month. some days ago I booked a hotel form stayzilla.com booking id no 1552092-10590-1484565959 after cancellation I get my money back after 18 days.

StayZilla.com is an Indian room service provider site that is new but trying to grow up.It's service is not good and has to be better and needs to improve.The support team is also very untrained and non-professional.Their information depth is very low and the information needs to be updated again and again.The content timeliness is very old and needs to be updated again and again for better results.The design is complicated and confusing from usability point of view and the website load time is very slow.

Recently I booked a home stay in Coorg through stayzilla.com. They made me fool, First I booked one home stay but I got mail saying that host is not able accommodate you. So they provided another home stay with same facilities and sent me a link regarding details but cost is 1063 more than the first booking. I clicked on the link and shocked to see the less price than they proposed in mail. I called customer care and they replied this is peak season so cost will be high than what they mentioned in the site and we are not travelling in peak season. They are making customers fool. So please don't book rooms with stayzilla, if you don't have other options be careful about cost. For looking site is very attractive but there is no option to display home stays/hotels based on our guests size and site is also slow to load in mobiles.

Most hated fraud online booking site ever . We made hotel booking using stayzilla and the booking get auto cancelled by stayzilla itself. Now it's more than a month but they have not processed the refund amount yet. The quality of customer service is very poor . It's a suggestion not to book with stayzilla any more. It should get blacklist.

Never book a hotel from stayzilla. they booked room but when i contacted to host he said i dont take money online or book rooms online. you have to pay money at counter... :D

I made a booking, which was cancelled for no reason, even though I made the full payment in advance.It's more than 20 days since the booking cancellation. They said they initiated the refund, but it never reached. Customer care service is really poor. Please use alternative websites for booking.

They are not responsive. Once booked can be auto cancelled giving some lame excuses. They don't have proper tie-up with hotels. They use our money and refund unexpecly. Don't ever book through them. The hotels they are tied up with are of inferior services.

Worst experience, It allows booking of already booked rooms, gets auto cancelled and keeps your money for 3 days - your money gets blocked, there is no option to select zero star I would have selected negative. firstly they do not have basic features, their phone is missing on their site, they do no allow to communicate with host unlike Airbnb where we can call and find out on the feasible options. I would never ever use this app

In course of our tour to Arunachal in October, 2016 we stayed three nights at Tawang at Sangey Homestay, which we booked through Stayzilla. The homestay was no doubt cozy and the host was very accommodative. The Monpa family we lived with, was very helpful. They served us with hot tea, delicious food as and when required.Rooms were neat and clean. We payed Stayzilla 30% of the Booking charge in advance but we heard that Stayzilla had not paid Sangey Homestay the booking fees. They had to be satisfied with the rest 70%, which we paid them while leaving.The simple and cordial people did not know how to get the money back. Stayzilla should not have done that with those sincere people. This is not fair and this is not the way to earn money by deceiving simple people.

We had got our room booked through Stayzilla at lake symphony resort, Cochin .for one night.we checked in at 11.00 am on Saturday and were supposed to check out at around 8 PM on Sunday.Stayzilla people had promised to charge only rs 1000 for the extra 8 hrs.But our programme got cancelled and we checked out at 1.30 on Sunday.They should not charged that extra 1000 rs.But offered some crap excuses and charged extra 1000 even though we stayed for 24 hrs only practically. Very unprofessional behaviour. Stay away from these frauds

My Order Id: 397788-750-1465033513

I had booked at cochin airport for my wife as she returned from overseas trip for one night with my 7 year old injured boy. as it was international flight, she reached at 2am to check in at princess residency opposite the airport road. however at reception the manger told that the booking was cancelled and it was informed to the stayzilla. stayzilla never informed us of the booking cancellation.

There was no room available but they charged Rs. 2620/- its been 15 days and no refund. I did even check with my bank but no sigh of a refund.

Booking number 1433629-2620-1470671093

They just give u a reference number and say the concerned team will contact you, but then nothing happens. Please do not book with them. They are cheaters just trying to grab money from customers and not giving money back.

Last monsoon I book saputara hotel in their scheme discounted rates . Two months before check in date. But one week before check in date they say sorry and they forget to book room with hotel. So they use my money and not book room than other costly option I have to accept out of compulsion. So avoid to use .

NEVER BOOK THROUGH STAYZILLA. They are fraud, unreliable and non-credible company.

Refer booking Ids: 678582-5067-1465462867 and

678582-3645-1465497300.

Stayzilla had cancelled my these bookings for 11-12th June, 2016 at Sugati Beach Resort, Diu and Cidade De Diu, Diu.

The said booking was done at stayzilla.com displayed price on the portal. Based on this booking, when I was traveling with family to my destination(I.e. Diu), I received a call from them that the said booking is denied and they asked higher price for the room. I do not know how do they function and how many people they cheat daily with their such futile and untenable statements. They display a property, they accept booking, they charge money from the tourist but at the eleventh hour, somebody from their team calls the tourist, tells him/her that booking is cancelled citing various excuses and then they ask tourists to pay higher price for the said property.

1. Portal says booking is not complete - but they comfortably charge money and then give shock to travellers by denied bookings. Why don't they first confirm booking status and booking amount before charging to the customer? A customer knows the portal and deal through it, not the hotel. How come they shirk away from their responsibility? Is there no check and balance or agreement with the hotel if they deny stayzilla the room? What is portal's mechanism if all the hotels listed on its site do not adhere to the pricing shown on portal and misguide and cheat travellers?

2. Portal says customer had paid only 30% of booking amount, how can it be confirmed - Wow, they provide that functionality on their portal to pay part payment . The facility is provided by the portal, not by the customer. It is a valid system of payment whether they charge 10% or 30% as advance and rest at hotel. Don't they honour their own system?

3. Their customer support executive easily say - we are sorry, we could not book your preferred accommodation because of bla bla reasons. Is saying sorry a solution to the mental agony, discomfort and harassment of the traveller? What about the extra charge a traveller has to pay to the other hotel at last minute apart from mental tension and responsibility of family who is on street at that point of time with no accommodation? What about the entire schedule and other bookings(taxi, site seeing, tourist, onward journey etc.) dependent on your booking?

4. Thoughtless and discourteous staff: Their executives do not understand the pain a traveller has to go through such malicious practices. When I was called by their executive on 10th June, she said do whatever you want. meaning they are not bothered at all as if there is no law and justice in our country.

This amounts to unethical business practices, service defaults and in violation of Consumer Protection Act, 1986 and amended in 2002.

My suggestion to sufferers is that let us form a consortium and hire a good advocate and file a court case against them. In my individual capacity, I am doing that.

Regards,

sandeep sharma

9925240386

Avoid bookings through stayzilla. They are highly unprofessional. The contents shown on their website during booking are unreliable. They are deceiving. My experiences with stayzilla during 30.05.2016 to 03.06.2016

1.  I have booked a room through stazilla by paying 30% of the total as shown on website. After this payment they raised invoice to pay remaining 70% to create check in pass instead of paying at hotel. They have blamed MEL's regency, bangalore saying that they are not accepting. I am forced to pay.

1. While booking I have booked the room for 4 guests with all details for the prices finalized by stayzilla through website. While check in, Hotel people objected as number of guests allowed are only two, in spite I paid for four guests permitted room. I am forced to pay for the rest as demanded by the hotel to avoid embarrassment.

2. Stayzilla website mentions check in/ checkout 24hrs. It is deceiving because you will pay for two days if you check in at 7.00am and check out at 6.59am next morning at the hotels of bangalore. You are forced to pay double the amount than the website shown prices.

3. You will not be able to communicate by phone in case of booking/ staying difficulties. they can call you by the number but you cann't.

4. I was blamed by their spokes person saying that I should have confirmed the booking details with hotel(but not relying on Stayzilla promises!) in order to avoid embarrassments with family along with.

Please please please stay away from the website. I have faced most embarrassing moment of my life, when I booked a villa from this website and payed the advance money, but when I contacted the owner of that villa, he told me that it is already booked and is not available.

After raising this with stayzilla customer care, the numbers are not working so we can not contact them, we can just send a email. the customer care people are simply the make fool of you. they will not respond your query and if they will, there will be only false promises they can make with you.

So again Please stay away from Stayzilla.

Dear all, Recently I have booked a nights accomodation and made an initial booking and recieved the booking confirmation and order id. The next day their customer service agent called us and informed us that your booking has been cancelled without prior intimation.

Stay zilla os a bunch of fraudsters and unethical people who run this company dont book ever unless you want tone cheated