I wasted more than 20, 000 INR and one complete year. I went to Startup Wala because they offered cheap services and always appeared at the top of Google search results. Based on trust, I gave them the job of registering my trademark. They charged me approximately 7, 000 INR for the filing. However, during the filing, they wrote the incorrect address on the notary, despite me providing them with my Aadhar card.
After six months, I followed up with them as the registration was not completed. The registration status should not have taken more than six months. After several follow-ups, they informed me that there was an objection, and I had to hire a lawyer. I paid approximately 6, 000 INR for the objection hearing fees. Then, while waiting for an update after another follow-up, they informed me that two objections had been filed. I had to pay an additional 12, 000 INR for their lawyer's fees.
After the hearing, they informed me that my trademark application had been refused or rejected. Now, my question is, if you know that a trademark may face objections or any problems, you should inform your client beforehand. I received better responses when I consulted other local advocates.
When I saw the hearing copies from the lawyer(may be some inexperienced cheap lawyer they have used) of Startup Wala, it showed that the arguments weren't competent enough. So, we had to lose this case. I advise you to stay away from Startup Wala for your trademark registration and instead choose a direct lawyer who specializes in IP trademark registration. That's my suggestion. It was one of the worst professional experiences I had with Startup Wala, filled with lies and fraudulent commitments.