Besides the usual bad experiences that people have had on this website/app, in my case, even though I had only one profile on this website, I keep getting calls and messages from other matrimonial website representatives? How did they get my information?
Now, they have started accepting payments from members, and then all of a sudden won't allow them to access their accounts without forced verification of personal information, stating suspicious activity in my case, which means either you lose your membership or risk the possibility of your personal information getting misused if you provide verification.
If they were really genuine, they would not force members to provide personal information in the name of verification, and if they still want to do so, then it should be before accepting their money.
What is the guarantee that your personal information is safe considering the first scenario mentioned above?
I have written to them. Let me see what they respond with.
So, the result is that they have deleted my profile and won't refund my money due to a violation of their terms and conditions.
- Thank You! We appreciate your effort.