MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg

Homelane Reviews

Awesome support from Homelane Service Dept - Sahil
Jan 12, 2023 09:02 PM

I completed my furniture in 2019 and few weeks ago we realize one of hardware is not functioning properly, I just raised a ticket and in next day technician visited, He verified the hardware and found to be not working .He himself raised the request and request for New Hardware( a replacement) .in just 15 days Hardware got Dispatch and technician was assigned to install it.


Thanks to Sahil and entire Homelane team for working on my request.

Like
0
Comments
14501
Views

After Sales Service
Jan 11, 2023 03:09 PM (via Mobile)

Great service provide by after sales team. All the issues have been fixed by them without any Hassel. Special thanks to Mr Flevin who kept updating about the material delivery staff arrival details etc. Executed work as per expectations

Like
0
Comments
13871
Views

Faulty designs, no project management - AVOID
Jan 11, 2023 02:12 PM

I recently engaged Homelane interior services in Whitefield, Bangalore for a complete home renovation project, and unfortunately, my experience was far from satisfactory.


One of the major issues I faced was with the design provided by the company. Despite providing detailed specifications and requirements, the initial design proposal had several shortcomings and did not align with my vision for the space. I had to spend a significant amount of time and effort in providing feedback and requesting revisions. The final design, while an improvement, still fell short of my expectations.


Another major concern was the lack of project management. I was promised regular updates and progress reports, but these were not forthcoming. I had to make multiple follow-up calls and visits to the company's office to get any information on the status of the project. This not only caused frustration but also delayed the project significantly.


The execution of the project was also subpar. The workmanship was below standard and several issues needed to be addressed multiple times. I also found that some of the materials used were not of good quality.


To add to all these issues, the project is still not completed even though I placed order on August 15th, which is causing great inconvenience to me.


In conclusion, I would not recommend Homelane interior services in Whitefield, Bangalore to anyone looking for professional and efficient interior design services. The lack of attention to detail, poor project management and subpar execution of work makes it a frustrating and disappointing experience.

Like
2
Comments
773
Views

Write your review on

Homelane
1
2
3
4
5
Care team
Jan 11, 2023 12:49 PM (via Mobile)

Great service provide by care team. All the issues have been fixed by them without any Hassel. Special thanks to Mr Sahil.

Like
0
Comments
13876
Views

Bangalore India
Experience with Homelane Bangalore
Jan 10, 2023 08:21 PM

I would like to share my experience with Home Lane with you all so that it will be useful for you whenever you happen to interact with them:


In summary


• Don’t believe the initial quote. It will easily go up to 2 times once you finish design discussion.


• Don’t believe the 10-year warranty. There are many sub-conditions there.


• They have very limited laminate options available.


• Don’t pay the advance until you are happy with the design and lamination options. Otherwise, you will lose the advance money.

Like
2
Comments
3246
Views

For Cancelling the Order from HomeLane Interior
Jan 09, 2023 07:19 PM

For Cancelling the Order from HomeLane Interior works


We are not satisfied, and price is also too huge not comes under the budget constraint, already we have payed around 35K in the month of July 2022 advance booking but still now we are not getting a clear quote and good design from them. We request them for cancelling the order and refund the amount but they're delaying to proceeding this in the name of Terms and policy.


For Daily Basis, I'm following up with the customer care they're postponing every 24 hours for the representative executive.


TICKET Number #34241

Like
2
Comments
1438
Views

The worst experience in 4 years
Jan 06, 2023 06:09 PM (via Mobile)

I worked as a designer with homelane. They don't treat you well. They don't stand with you if there is an issue. They blamed all on me and cut my money not just from that particular project but also the other project of mine. Theytake money from clients. Don't pay designers and make money. Even the higher management don't not care. They just act and act and act as if they are working on the issue. They all neglect. I was even blackmailed by my PM. When I complained there was no action taken.

Like
0
Comments
900
Views

302,Mahagun Morpheus, tower crema, Sec 50, noida
Jan 02, 2023 07:04 PM (via Mobile)

Extremely horrible, will not suggest anyone to go with them, they never meet their deadlines, mine was shifted twice beyond 45 day period and yet they haven’t completed the work, extremely horrible experience

Like
0
Comments
602
Views

Satisfied with Service
Jan 02, 2023 02:32 PM (via Mobile)

We had some issues with our counter top of the modular kitchen. Homelane team immediately sent a person and resolved all issues. Very much satisfied with their service. Thanks a lot.

Like
0
Comments
14035
Views

All issues resolved
Jan 02, 2023 12:50 PM

Mr. Vishwanath from the Service Team has been very helpful in resolving all the open issues identified after the installation. He was always reachable over the phone and very prompt in getting carpenter and required individuals aligned to get the work done.

Like
0
Comments
13606
Views

Replacement of Granite (one side) in kitchen
Jan 01, 2023 09:35 PM (via Mobile)

Thanks to Mr.Manu patil for completing the task to our satisfaction. He has extended his cooperation in completing the task at the earliest.

Like
0
Comments
13439
Views

Manu from service department was very helpful
Dec 31, 2022 05:13 PM

Service was done with a given time


MANU from service department was very polite and


helpful HOME LANE care co ordinater s were also very helpful

Like
0
Comments
12602
Views

Homelane care take care of all worry.
Dec 28, 2022 12:00 AM

I reached to homelane care for my kaff appliance. Manu Kumar patil helped me and for it resolved ASAP. Thank you homelane care.

Like
1
Comments
12466
Views

Promt service by homelane care
Dec 24, 2022 08:12 PM (via Mobile)

Excellent service by Manish Patil and team, they were quick and handled issue promptly. Happy with the service.

Like
0
Comments
11725
Views

Door alignment
Dec 24, 2022 01:51 PM (via Mobile)

Prompt response and technician deployment for the rectification of the utensils trolly and magic corner.

Like
0
Comments
10647
Views

HomeLane Warranty First Service
Dec 24, 2022 12:47 PM (via Mobile)

Received ontime rectification by Homelane executive Sahil. He made sure to fix all the requested issues during my first free service post delivery.

Like
0
Comments
9893
Views

Kitchen fixing
Dec 23, 2022 01:43 PM (via Mobile)

Velram work appreciable and he given quick response and also thanks to home lane team. He solved the problem.

Like
0
Comments
9278
Views

Great Service from Homelane Support Team
Dec 21, 2022 08:21 PM (via Mobile)

I had water leakage issues in my kitchen sink that damaged my entire vanity cabinet. Service was excellent, they fixed leakage issue and replaced the entire vanity unit as it comes under replacement warranty. Initially there was lack of communication, delay in labour assignment but at the end they done the work perfectly.

Like
0
Comments
7467
Views

Homelane Maintenance work
Dec 21, 2022 07:16 PM (via Mobile)

Homelane had done my interiors 4 years ago, and now the channels were all rusted. So i called Homelane for repairs services, where they came n changes all the channels for kitchen n TV unit..

Like
0
Comments
6326
Views

Work well done
Dec 21, 2022 10:46 AM (via Mobile)

Wood work damaged due to water leakage and has been replaced by HomeLane at no additional cost with the same quality, as it is within the warranty period.Though slightly delayed due to incorrect material delivered for the installation, the installation itself was done quickly.

Like
0
Comments
6014
Views

Write your review on

Homelane
1
2
3
4
5
Show Full Comparison

Homelane v/s Livspace v/s Nestaway

+
Add Another Product
Overviews
Overall Ratings by MouthShut Members
Product Recommendation by MouthShut Members
65%
91%
70%
Votes
12378
35361
13031
Service & Support:
Information Depth:
Content:
User friendly:
Time to load:

Recent Questions and Answers on Homelane

500
Have a question? Ask away!

X