>I wanted to give this My Passport HDD a 2 Star, but cannot let my personal experience to affect this drive. ( But don't know if its just me with this kind of unfortunate experience)
>I Bought two 4TB WD My Passports from Amazon in a span of 2 months.
And it took me about 1 Month 26 Days to fill up 4TB.
After which I realized one of my HDD had Bad Sectors. and I lost about 64GB of data due to it
And then while I was creating a RMA on WD Website.
I thought lets run the SMART Extended Test on my another healthy My Passport HDD and I was suprised my 2nd HDD had Bad Sectors as well
How to perform this Test which checks for Bad Sectors/Phyically Damaged Sectors:
- Download :
Western Digital Data Lifeguard Diagnostic from WD Website
Install, Connect your My Passport HDD, Launch the program.
Double click( left click) your My Passport Drive from the list of drives.
A Menu pops-up, Click Extended Test. Another pop-up will appear Click OK. ( Make sure no program is using your My Passport HDD)
Let it run would take about 11-12 Hours to complete and if it finds too many Bad Sectors Program will abort with error.
( If you have some different error you can google Data Lifeguard Diagnostics Error Code List and find what kind of error you are getting.)
- If It aborts you know you need to Return the drive or you need to get it replaced under warranty.