Sep 02, 2013 04:33 PM
4749 Views
My wife had a stomach pain and she was diagnosed with cyst in her right ovary and she had to undergo a minor surgery (Laproscopy).
When I contacted UHC for Cashless transaction, they called and said, seeing the hospital records, this might be related to infertility and they cannot approve it. However, there is nothing in the history of the hospital records where infertility is mentioned and my wife's left ovary is perfectly fine. Even the doctor has given a certificate saying this has nothing to do with infertility.
When I told them to check with any doctor before denying, they said they will check and simply denied my request and asked me to pay and then apply for reimbursement.
Also, they mentioned infertility in the denial report. This is a sensitive thing and if somebody from our family sees this, they are going to blame my wife even though she has nothing to do with this.
I did not want to go with UHC anymore and finally, I used a different insurance from my wife's office.
If the insurance is not going to help during emergency situation, I don't know why we are paying for it.
