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About Travolook

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Contact Details

747, Basement, Udyog Vihar, Phase V, Sector 19, Gurugram 122008, HR

+91-124-6434800

Conned me of hard-earned money
Apr 21, 2022 12:00 AM 458 Views (via Mobile)

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They are cheats!i booked a Lko-bhopal flight( Ref450893405) with them for Rs.5026/- few days back, of course all was smooth until the amount was debited from my A/C, then i get the message:'flight is being confirmed'? It never happens this way actually, flights are confirmed beforehand, and the msg should be something like 'your ticket is being generated.' I was about to send them an online msg when their so-called CC called to inform on the prwdictable-your booking request has been declined by the airlines but we have processed full refund and the msg to the effect will be sent in 2mins. Despite myself i was polite which i regret very much.


Having wated an hour i managed to get the CC executive on call after repeated attempts for an hour n half, she again v.predictably made a hue n cry about checking out my status and came back with an unconvincing 'refund info is in your inbox', i gave a big piece/peace? of my mind to her followed by intermittent emails for 2 days but received the same reply every time.


So guys beware of these people, dont be lured by their low rates as i did and thus was robbed of my too hard-earned money and vacation.Like i told them, not everyone can waste 5-6k just like that, i am now stalled until i get my refund! Btw i also wrote a review for their own website, lets see if they display it, i think not.

Brand Response

It is never our intention to cause you any inconvenience, we would like to inform you that flight fares are dynamic in nature, and we have refunded the amount back into the original form of payment, the next time you book a ticket with us, we will give you the best available discount, and you have our direct number to reach us.

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By: Travolook Deactivated | Apr 28, 2022  01:41 PM imageComments 0

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