Feb 14, 2011 02:19 PM
2197 Views
Dish TV customer service is very poor, especially in Pune. They are just not bothered about the customer. The set top box fails frequently and Dish TV staff in Pune does not attend promptly, despite repeated phone calls and emails.
Their call centre in NOIDA makes promises but the PUNE Staff does not care for the customer and refuses to attend to complaints on flimsy excuses. They make you take an AMC for extended warranty by paying high charges and then they do not honour the AMC and charge exorbitant rates for repairs. I do not know about other DTH providers – can someone tell me whether I should shift to TATA SKY or some other DTH provider? Who is the best in Pune?
