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Too expensive for what it's worth
Jun 27, 2023 08:50 PM 1058 Views
(Updated Jun 27, 2023 08:50 PM)

Service & Support:

Administration:

Student Engagement:

Value for Money:

Time to load:

I used the service only once and paid the 50$, which is okay.


After one month I was surprised to see that they charged me again. To be fair, I remember that I tried to cancel my subscription right after I found the tutor I was looking for, but they don't give you the option to do it before the end of the month. So either you COMPLETELY cancel your account and don't have access to what you paid for, or you have to remember to come five days before the renewal and then charge your credit card/PayPal account. I thought it was okay since I believed that as a serious website, they will send a reminder before the deadline to do it. But I was so wrong!


Then, when I contacted them, they told me that I signed for it and that they sent me an email several days ago; which I NEVER received. Maybe their system makes them look like spam. But I receive hundreds of them every day, so do not have time to check them.


Seriously, their clients are educated people and students who are still struggling in life to reach their goals. They are not rich people who can pay 600$ per year to meet a few tutors that we can find on Marketplace or other free websites.


Stay away from it.


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