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Misselling and Failed Refund Process
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Nov 13, 2022 04:55 PM 798 Views

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Not even one single minute of Digital Marketing course was offered to us right from the beginning.


We asked for Purdue Digital Marketing but your RM deceived us and sold the regular Digital Marketing course which was funded by Liquiloans.


After follow up she again onboarded us for Purdue Digital Marketing but no coursework or training was provided. She was not reachable and later she left the company.


Due to Covid we also wrote an email to Simplilearn, Propelld and Liquiloans asking them to cancel the program but it’s of no use.


But our bank account was debited for some few months without offering us a single minute of Digital Marketing course.


After several months, Simplilearn had settled the amount to Liquiloans and we got the loan completion certificate which is attached with this email for your reference.


But you haven’t settled the money to Propelld till now and this company had made a criminal complaint against us and the notice was also served through WhatsApp and the same has been attached for your reference.


Propelld(Avanse Financial Services) is also not having the rights to sue us, because we wrote an email long back to stop the EMI’s and we also asked you to cancel the program and issue a refund. But both corporates failed to do so and after 10 months of argument's with your company, we finally got this email id to escalate the matter.


What is stopping you to settle the amount to Propelld, When you can settle the amount to Liquiloans?


Your relationship managers are trying very hard to convince me and my husband to pursue the course with various perks but we’re not really interested in Simplilearn.


We request you to settle the amount to Propelld with immediate effect or else we will wait till 31st October 2022 and if the issue is unresolved then we will file a criminal complaint against Simplilearn and Propelld in Bengaluru by early next week.


Suganthi S


9790134586

Brand Response

Hi, we hope your issue was resolved. Incase of any further issues, you can reach out to us on socialsupport@simplilearn.com

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