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gandhinagar India
HP Laptop with defective parts
Feb 13, 2011 11:17 PM 5883 Views
(Updated Feb 13, 2011 11:17 PM)

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I wish to highlight my consumer problem through Pehredar this site.


I bought My laptop DV4 TU2110 in april 28, 2010. After buying I am continuously reporting different problems with my laptop.First I observed my battery is showing falsely charged but as I visited to HP service station(Simtech, Ahmedabad) they did not get agree.


After few days My laptop hard disk showed failure and again I visited service station and Service engineer got confirmed the Hard Disk failure problem and order for replacement and replace my battery after 1 week 21.10.10(Ref.No: 4621150212).


After few days again I reported problem in my battery.but they checked and reported as problem in my charger not in my battery and they gave me replacement of charger on 25.10.10(Sr.No: 4710, simtech computronics ahmedabad, dated 21.10.10).


After few days again I reported issue in my battery and Hard disk( Ref No:4623547500, Simtech No: 7335 dated** 15.12.2010) and got Replacement for hard disk on 17.12.2010.


So battery which I got from HP as replacement was lasted for hardly one month . How is it possible? thats means I have been provided defective hard disk as replacement.


still my problem was not resolved completely because my battery issue was yet to resolve.


The problem is battery which I have been provided for replacement was also showing "Status: Replace".IT has already been diagnosed by your service engineer(Simtech ahmedabad).


Here is the details of visit of simtech service engineer’s visit detail for my battery issue


Simtech Sr.No with Date


New case registered(Ref. No:4623547500)


7325, 15/12/10


7339, 17/12/10


7345, 20/12/10


7552, 22/12/10


7562, 27/12/10


7444, 30/12/10


8507, 12/01/11 Defective part given to me


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