Jul 05, 2025 07:56 PM
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nykaa Cares
nykaa is working closely with MouthShut.com to enhance customer satisfaction.
I ordered 14 pajamas and 4 costliest pajamas were not delivered. I started writing email to the customer care since I was out of country and had the most horrible customer service. They don't read emails, copy paste the same email and send it as reply. Finally after 2 weeks of back and forth emails(by God's grace) I got replacements of 2 pajamas and refund for 1 pajama. ONCE AGAIN THE COSTLIEST PAJAMA IS WITHHELD. How is this website still running?!
DO NOT PAY BEFORE. ONLY DO CASH ON DELIVERY
