I ordered a product for rupees 3700 and I received a damaged product. I wrote to them with order number and photos of the damaged product, they came saying sorry please attach photos, quantity of the product and batch number and if I don't respond within 24 hours the issue will be closed. So wrote again with photos and batch number , now I have again got a reply asking me to attach the photos and Batch number from a different customer service executive.
How many times do.i have to write back to.them????
Immanuel