Jun 09, 2016 12:20 PM
8890 Views
This review is to beware fellow travelers not to be tricked by a Fraud company by name of MATRIX providing sim cards.
I travelled to South Africa on 13th May for 9 days. I bought a matrix card at Delhi Airport. I was looking for minimum connectivity and was offered a card of ZAR 599. Found it expensive, but just signed some papers quickly trusting sales guy to fill the long forms in small letters( No one ever reads it).
On 16th may, I got connected via hotel wi-fi and read a email from Matrix that my contract is for ZAR 899. I rejected the agreement sent on mail and was informed by SMS that card will be blocked within 24 hours. Instead, Matrix kept sending me the same agreement everyday to make me accept their fraud. I rejected it every-time.
On 20th may, I received an e-mail from their executive that my plan has been changed to ZAR 599. I rejected it again as I was to Return to India on 23rd May and the card was of no use me anyway. On coming back to India on 23rd may, I promptly returned their card.
Since, then I have had multiple exchange of mails and they have raised the bill for ZAR599 plus innumerable charges almost doubling the amount.
The company is being run by crooks, who will go any level to cheat. Please be careful and never purchase their card. I can be reached out via mail anytime.
