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MouthShut Score

60%
4.03 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Brand-aid! The problem has been fixed. Happy Ending.
Apr 26, 2018 10:33 AM 3112 Views (via Android App)

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MAKEMYTRIP (INDIA) Public LIMITED Cares

MAKEMYTRIP (INDIA) Public LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Hi


Last month I booked hotel in Goa and use online booking web site make my trip web site inside hotels pictures is like that 5 star hotel but .i see the live condition this hotel is totally 3rd class


That time I call to make my trip customer care any one person can't give me any suggestions


Finally I booked other hotel in Goa


Make my trip not refund my money


It's real and totally bad experiences about the make my trip


Brand Response

Dear dnyaneshwargargot,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
In reference to your concern, we have tried to fetch the booking details with the help of e-mail id’s provided however, unable to find any booking. So,we request you to please provide the below details so that we can validate the facts at our end:


Booking ID or


Email address/mobile no. used at the time of booking.




We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care

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By: MakeMyTrip | May 05, 2018  06:11 PM imageComments 0

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