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About Makemytrip

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

Highly unprofessional
Nov 24, 2017 02:45 PM 2305 Views (via Mobile)

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People may have good experience, people may have bad one. The one I am about to share here is a weird one.


I booked an international flight ticket and recieved the confirmation mail from make my trip with the booking id. Then followed the invoice and e ticket which strangely was of some domestic flight issued on some strangers name but with same booking id. I contacted MakeMyTrip people over phone, over mails but ended in long call waiting and endless wait for useless mail replies.


Then I happened to get connected with Mr Shahnawaz( MakeMyTrip team guy) . He was the only one sensible soul out there. Tho he got my booking reference number from the airlines directly but I never recieved my e tickets from MakeMyTrip.


This is shocking.


1) how can they alot same booking id to two different journeys?


2) how can that person fly on a booking id meant for international flights?


3) how can MakeMyTrip behave so unprofessionally so as to ignore the matter till date( it's been 4 days now)?


Even after talking to me over the phone they are sending me mail stating " we are not able to connect you as your contact number is incorrect"


I Slam the unprofessional behavior of MakeMyTrip. I regret dealing through them.????????????

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