Manager Sachin is very very bad you don't know how to speak to the customer is talking so weirdly I booked slipper and I got any slipper and no intimation on driver details driver did not call me very very bad service don't book ever inter city bus I have travelled couple of time this bus but going forward I never ever use this bus managers Sachin was saying it to whom or want to complaint go on complaint no problem for us I had to wait for 2 hours to arrange alternate bus and I have reached very late morning and entire my work got postponed their passenger please don't use this intercity smart bus very bad service