Apr 28, 2012 11:52 AM
5430 Views
20/03/2012 - Received 3G SIM from IDEA Person in SYNTEL CAPITERIA, Pune And opted for RS 850, 7.5GB Plan.
21/03/2012 -Sim Got activated and got internet (Good Speed 300KBps+)
22/03/2012 -Received SMS from IDEA Saying Credit limit is 750 and charge is (850+12.5% tax= RS 950+) my doubt is when I opted for 850 Plan How they place Credit limit as 750.... Called customer care and for increasing credit limit. No use.....
23/03/2012- No internet/Connection Bared.
24/03/2012- After noon 2: Same thing reported to IDEA person in CAPITERIA. On his suggestion in same evening paid RS 250(950-250=700 below my credit limit) to IDEA via idea website(I have my bill with me).
25/03/2012 - No Internet, Waiting for Reactivation. Evening called to IDEA customer care...They told No money credited to account.
26/03/2012 - No Internet and had a word with IDEA CAPITERIA guy... No use.
27/03/2012 - No Internet, Requested guy in IDEA guy in CAPITERIA to disconnection. He called idea care... But had discussion with those guys for 15 min over phone. No use.
28/03/2012 - No internet from IDEA.... Finally RECHARGED my old MTS data card...within sec I got my internet on MTS Mblaze.
My Questions:
Why they placed my credit limit as RS 750 when opted for Rs 850(7.5 GB) Plan
Why they were able to recognize my RS 250 payment over IDEA website.
Lesson - Never Trust IDEA---- it is BIG sh*t
