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MouthShut Score

36%
3.03 

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They never attempt delivery.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Nov 06, 2022 11:55 AM 476 Views (via Mobile)

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ECOM EXPRESS LIMITED Cares

ECOM EXPRESS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

They send you message that delivery will be done today and delivery person never turn up or attempt delivery and you receive another message stating customer declined to accept the delivery. Ridiculous!!!. Just because the delivery guy doesn't want to do his work the blame us put on customers. This happened to me twice. Once it was order from netmeds(medicine) which was returned due to laziness of delivery person. Unreliable source.


Brand Response

Hi binshop312,
Kindly accept our sincere apologies for the inconvenience caused.
This is certainly not the experience we intend to offer to our customers.
We request you to kindly provide brief information about the inconvenience faced along with AWB number for the shipment to further investigate into the issue and assist you with best possible solution.

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By: EcomExpressOfc | Dec 06, 2022  03:19 PM imageComments 0

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