Apr 28, 2011 01:59 PM
11098 Views
I am mtnl mumbai dolphin user from last 6 to 7 years and always hoped government service is the best compare to pvt. but this mtnl people proved me wrong by providing world class worst the most horrible and most irresponsible service provider
1) mtnl network still has problems and highest call drops, poor network coverage , one end call only, cannot speak continuously for more than 3 to 4 minutes many time call get disconnect, cannot dial and receive calls fast
2) no plans in postpaid and prepaid like nowadays pvt. operators provide
3) customer service is the most worst and 1503 helpline is closed we have to speak to all old females in mtnl helpline they dont know how of mobile service
They dont speak hindi or english but only marathi language they speak
4) after mnp service these ppl dont have the responsibility to make customer to port in there network there helpline 1800221503 is also dead it is not working
5) there billing system is one month late and many time they charge heavliy without any know how of the coustomer
i have ported in idea but request you to not port in mtnl dolhin mumbai port to any network but please but not in mtnl service" there service charges is cheap but there service and quality is most cheap and worst"
