I had opened standalone tax saver FD 5 years back in DBS Bank (LVB) T Nagar branch. On maturity date I submitted FD to withdraw the amount through NEFT on July 2023 and Oct 2023 but they credited only after 3 to 4 days by givings excuses like backend delay, system issue etc only after several followup. Once again I submitted one more FD closure on 9th January 2024 through NEFT, till now the amount is not credited. When I call them on 10th they ask me to submit cancelled cheque, which was not asked by them when I submitted the FDR and promised that the amount will be credited on time.
The bank is deliberately delaying to credit the maturity amount
