Tata Photon+ risky to buy. Review on Choosing a Wireless ISP

I bought my Tata Photon+ device with a postpaid unlimited connection last year(2010) during diwali time.

actual cost of device was 2500 INR at that time.

I called Harjase Tata Photon sales office located near tilak nagar metro station in delhi.

bcoz of festive season that cost to me around 2100 INR+ backpack+ discount coupon+ holiday package

so I gave my address for delivery of device.and the STORY begins.

the salesman came only with the device but no bag+ no coupons+ no holiday coupons

and promised to deliver later.(tomorrow never comes until its too late).

i called him 4-5 times on his cell no. in 2-3 weeks but he started ignoring me.

than I called the person to whom I ordered the device.she promised me to deliver the gifts after my first bill payment so that they can get affirmation from head office.again a fake promise.

so after 40-50 days I went to the office and asked for my gifts.it took around 90 mins to complete our argument and finally they agreed to handover my gifts at an extra cost of 200 INR.

this implies that total cost became 2300 INR for me.

Now comes the Connectivity.

I opted for the unlimited plan @900 INR /month which after discount of 200 INR/month and taxes costs around 830 INR/month in rajinder nagar near karol bagh, new delhi.

the unlimited data transfer at upto 3.1mbps in this plan was 5gb and after that the speed will come down to aronud 256kbps(note: mind the diff between kbps and kBps while buying).

i used the device for approx 8 months and never breached 2gb data transfer.

the sad thing is that I never get the speed more than(max)800kbps.and most of the times it remains around 200kbps which is just 50 kbps more than photon whiz(153kbps).

somebody told me that acc. to rules u must get 1/3rd of the upto speed.

it almost became a part of my life to register complains every fortnight on toll free no. of photon+ regarding connectivity.

many times I requested for engineer visit at my place to check the signals and my device but no response for that.

only once they accepted a technical problem/congestion for a month in their network and for that they return me 50% of paid bill for that month.

the only good thing with photon is that u will find tata photon outlets in india very easily.

I Strongly recommend to get reviews of other networks also before buying any.

I will not go with Tata photon again.