MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

For Business

Extra charges for the Pre-approved card and person. Review on Capital First

Upload Photo

MouthShut Score

16%

1.29

1,193 Votes

Customer Service:

Rates and Charges:

Satisfaction:

Staff Attitude:

× Upload your product photo

Supported file formats : jpg, png, and jpeg

Address

Contact Number

Cancel

About Capital First

Product/brand information is coming soon. Stay tuned for updates!

raaja_ganesan

Chennai India

5 Reviews

Extra charges for the Pre-approved card and person

Dec 24, 2016 07:24 PM 7406 Views (via Mobile)

Customer Service:

Rates and Charges:

Satisfaction:

Staff Attitude:

I bought a dishwasher today in reliance digital today and the salesperson was good in explaining things. I opted for finance and 2 options were available and since I already had a pre-approved loan of Rs. 40k I opted for Capital first finance.
Person from the capital first doesn't know the procedure. He look almost 4 hours in completing 1 form.
He gave information that we won't be charged extra for any processing, since we have all the documents processed.
We were finally charged 1% of the total bill as a processing fees. When asked he couldn't explain anything on this.
He was calling his TL multiple times and we ended up with no information.
When escalated this to reliance digital they did nothing.
They had 3 types of processing fees. Till now I didn't get any information even after emailing the capital first.

- Flag This Review
- Irrelevant
- Fake
- Junk
Thank You! We appreciate your effort.

Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Brand Response

Hi Member,
Thank you for your feedback. We have recently associated with MouthShut and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. If you need any further assistance, We're a click or a call away and you can write to us at social.connect@capitalfirst.com for further assistance. We assure you that we will strive to do our best to serve you in future.