Dec 09, 2017 12:04 PM
6984 Views
I am using Bosch washing machine from last 3 years, it's an engineering masterpiece with unquestionable performance.but there is a grey aspect also.My frank opinion is Bosch is overcharging in service.Last week I registered a complaint that we are getting electric shock from machine. Although I was in dilemma about the source of this leakage current coz generally due to lack of proper grounding in domestic power lines it is generated, yet keeping safety in mind I looked towards Bosch service.their representative reached at my home within 2 hours of registering the complaint.Everything was OK till now.The twist in tale came when he asked for Rs 800 for a service in which he hasn't even touched the machine. He came and inserted a screwdriver cum tester in power socket and told us that the problem is with grounding of domestic power supply . this was a little bit surprising for me as I am using a lot of home appliances from LG also and a couple of times availed paid service from them also but they are not in this business of fooling customers by such dirty tactics. I accept that INR has depreciated a lot but just for a visit charging INR 800 is too much.
