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Returns and Exchange are a big problem
Aug 23, 2023 03:52 PM 2908 Views (via Mobile)

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The product quality is good. However their return and exchange process is very bad. They blame the courier always. I had bought so many things from them that needed no exchange. Then i bought a pink joggers. The size mentioned on website was for full joggers. What i got was three-fourth pants that came to just below my knees. So i am trying to return it. I keep getting a recorded call from them that courier told them I have cancelled the return pick-up!!!! I have most certainly NOT cancelled return pick up and I have not received any call from any courier. So the joggers are still with me and they are useless.

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