Preeti Verma defaulted from her commitments made to parent via media officials to connect to principal Aruna Shetty on Thursday she said she will connect by 12.15 with the principal and today she says she cannot do it, the parent wanted to address a serious matter to the principal in confidence even after being from the admissions team she intentionally neglected this urgent matter to due to vested interests of her and the senior, the parent and media agreed to give the names only to the principal because the escalation was against their seniors , there was no reply from info or support email ID , police reported about this, and this matter will beade serious if principal does not fix a time to speak over the phone urgently , social workers r representing the parent to give justice to the parent and child , doing this anonymously is allowed